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Natinal Association of Independent Landlords

They never replied my email inquiries. They never called me back as promised. They took rent from my tenant's account on June 1, but have not deposited it to my account as of today, June 8. When I called yesterday, a girl told me she would check it and call me back, of course she never did. I called again, she said my money would be deposited yesterday, but of course it never was. I called this morning, I was told the samething by a guy named Ronnie - he would check it and call me back. I asked how long would it take him to call me back, he wouldn't say. I kept on asking, he said by the end of the day. Asked why it should take a whole day, He put me on hold. When they say they'll call you back, it's a designed way to get you off the phone. They delay the deposit to your bank and hold your money to cummulate interest in their bank. If you're considering using their service, stop right now and search for other reputable companies. There are more and more such services available. You have better use of your time than dealing with these garbage people.
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#413826

I am having the same situation. Over the past 10 years the time it takes to deposit the funds keep getting longer and longer.

It seems to me they are using the funds to pay for their operation. Now they are saying they are updating their automatic rent program and will delay the deposit by another 12 days. My best guess is that they are using the money and sooner or later it'll catch up with them. So I am leaving this service after 10 years.

I'm afraid someone is embezzling in that organization. There are only 5 employees according to BBB.

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#185036 Review #185036 is a subjective opinion of poster.
Location
Bellevue, Washington
Loss
$2000

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