New Reviewer

They are criminals

Website stated $195 to have one document certified by state department. I paid online, sent my documents by FEDEX, never received my docs back, was charged $870 TWICE!! Had to report them to my bank and cancel my card. No one answers their phone or responds to emails. They need to be shut down and prosecuted.

User's recommendation: NEVER EVER USE THESE GUYS.

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ID
#3955372 Review #3955372 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Criminals
Loss
$1740
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

TWO MONTHS AND STILL WAITING...

National Apostille - TWO MONTHS AND STILL WAITING...
I SENT MY DOCUMENTS FOR APOSTILLE WHICH THEY ADVERTISE 3/4 BUSINESS DAYS, THEN I KEPT ON CONTACTING THEM AND THE CUSTOMER SERVICE SAID 4 WEEKS... IT'S BEEN 2 MONTHS AND I CALLED THEY SAID IT IS THE GOVERNMENT, MY FRIEND'S PAPERS WITH ANOTHER COMPANY IN NYC GOING ALSO TO WASHINGTON FOR APOSTILLE TOOK 4 WEEKS... THIS COMPANY IS JUST SHADY, DO NOT TRUST THEM, THEY WILL TAKE YOUR MONEY AND NOBODY KNOWS ANYTHING... BAD BAD THE WORSE!! NOW I MAY HAVE TO PAY SOMEONE ELSE AND THE PROBLEM HERE IS TIMING.

User's recommendation: DO NOT USE THIS COMPANY!

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ID
#3923680 Review #3923680 is a subjective opinion of poster.
Cons
  • Bad customer service
  • No delivery
Loss
$295
Preferred solution
Deliver product or service ordered

Lost my documents, ignored my emails and never refunded!

DO NOT USE National Apostille! After a month and a half of waiting (I paid for express service) they finally tell me they lost my documents (which cost me over $1000 in travel expenses and fees to produce) and to send new ones. Docs were time sensitive, so I asked for...
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ID
#3821640 Review #3821640 is a subjective opinion of poster.
Location
San Jose, California
Loss
$1385
New Reviewer

Extremely overpriced and never disclose they are a third party .

The website seems real but is not its a third party whos prices are a 100percent mark up. Fleece of of your money

User's recommendation: Do not … go to Harrisburg it’s $15 per page vs $195 per page.

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ID
#3718318 Review #3718318 is a subjective opinion of poster.
Location
Murrysville, Pennsylvania
Loss
$3000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Outraged at customer service and performance of this company. I am still waiting for very important documents sent to them....

National Apostille - Outraged at customer service and performance of this company. I am still waiting for very important documents sent to them....
Sent in documents to be apostilled with urgency and after 2 weeks, no one is even bordered to respond to several status inquiries I have filled out

User's recommendation: Go somewhere else please.

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ID
#3683873 Review #3683873 is a subjective opinion of poster.
Location
Concord, California
Preferred solution
Deliver product or service ordered

NOT a real company

National Apostille - NOT a real company
National Apostille provides NO service. NONE. They delayed my essential documents longer than had I just mailed them to the State Department myself. In fact, I never got them. They target anxious people who need documentation asap and who are unfamiliar with apostille...
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ID
#3574688 Review #3574688 is a subjective opinion of poster.
Location
Sesto Al Reghena, Friuli-Venezia Giulia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible service!! Lost my daughter's document, would not answer my calls. Stole $385.00 from me for NO service provided. DO NOT USE THEM!!!!

The service lost my daughter's birth certificate, would not answer my repeated calls and emails and chats. Sent me an email for a link to the form I FILED!! Told me I would have to get another document (after losing mine). WOULD NOT call us back. STOLE $385.00 from me. DO NOT USE THEM!

User's recommendation: NEVER< EVER use this company.

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ID
#3389306 Review #3389306 is a subjective opinion of poster.
Location
Hayden, Colorado
Loss
$385
Preferred solution
Full refund
New Reviewer

Didn't provide service, then went silent on refund request

This company took almost $300 from me to do a service that they then said they could not do. They did not provide a refund and then stopped responding to my communication. NATIONAL APOSTILLE IS A SCAM COMPANY.

User's recommendation: AVOID.

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ID
#3228924 Review #3228924 is a subjective opinion of poster.
Location
Arlington, Virginia
Loss
$295
Preferred solution
Full refund

Warning to stay away from this company...

Horrible dishonest service. Just avoid these people , they are rude, dishonest and dangerous ! They take your money and then do nothing....except curse at you when you try to find your documents.

User's recommendation: Find someone else.

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1 comment
#2102871

xyz

ID
#3058042 Review #3058042 is a subjective opinion of poster.
Location
Almancil, Faro

Non delivery of paid service - no response from customer service

I paid $195.00 for the company to obtain an official document from the US State Department. I was told processing time was 5 weeks. After 6 weeks, I was told processing time was now 8 weeks. After 8 weeks, told I would receive it within a week. It is now almost 12 weeks and nothing has been received. I have requested information via phone, via the company inquiry forms, via direct email, and cannot obtain any information - nor is the company willing to investigate the delay. Just noticed similar reports from YELP/NYC seems that this is how NP operates - makes promises, takes payment and doesn't deliver.

User's recommendation: DO NOT USE: EITHER INCOMPETENT OR A RIP-OFF.

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ID
#2294800 Review #2294800 is a subjective opinion of poster.
Location
Reno, Nevada

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