Anonymous

Best day

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Finally sold my nation custom built home just thankful the nightmare is over lost money of course but at least I did not ruin my credit. Here is a great fact nation built half the driveway on the lot beside my property was told they had property surveyed but Terry never supplied documentation. My nightmare is over I just hope no one else has to deal with terry or his family or employees that write great reviews all over the internet ! If you choose nation custom builders you will regret it! I lost over 10k in this process no warranty builder refused to stand behind his work all in all th worst experience in my life. I would also like to thank SC LLR for doing nothing they are a complete joke and should be dissolved as they are a waste of taxpayers money!
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Loss:
$20000
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker West Columbia, South Carolina

Best day in my life

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The best day in my life is the day I sell my so called nation custom built home the quality is a joke I was sued by multiple sub contractors that were never paid Terry is nothing but a complete liar ! If you see positive reviews they are family or paid employees ! I have spent over 10k and have receipts just to have a completed house terry has plenty excuses but never stands behind his so called custom built homes ! This so called builder is a complete joke and should never have a business license thanks to SC you get on in a Cracker Jack because x !
View full review
Loss:
$120000
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

Who is saying this is not a helpful review perhaps you would like to see where the house was built on the wrong lot even though terry said it was surveyed ! Like I said before keep opinions to yourself if you don't know the facts Nation custom builders is a complete rip off!!!!!

Advik Gvo
map-marker Irmo, South Carolina

Ceiling/Roof

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Updated by user Jun 04, 2015

I truly enjoyed working with Terry and Chris during the repairs on my home. They both were very professional and I would call Nation Custom Builders again for any future repairs to my home.

I had water ceiling damage from a leak in the roof. They were easy to work with for appointment time and day to suit my schedule.

The pricing was reasonable for the type of work to be done and more than willing to return if any problems should occur after the work was completed.

Thank you again for a job well done!

Original review Jun 04, 2015
I truly enjoyed working with Terry and Chris during the repairs on my home. They both were very professional and I would call Nation Custom Builders again for any future repairs to my home. I had water ceiling damage from a leak in the roof. They were easy to work with for appointment time and day to suit my schedule. The pricing was reasonable for the type of work to be done and they were more than willing to return if any problems should occur after the work was completed. They went above and beyond to make sure every detail was perfect. Thank you again for a job well done! I would highly recommend them for future home repairs! Debra
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Pros:
  • Customer service
Reason of review:
Good customer service
2 comments
Guest

You are obviously a friend or paid employee ! As terry is a complete joke as a builder ! If you let him do any work on your home I would have it checked by a real contractor as it was left incomplete!

Guest

Look another friend, family member, or employee of nation custom builders !!!! perhaps you would actually like to see some of terry's work flooding garage not standing by his work or even not paying subcontractors I have written proof so I know I'm above reproach ask terry if he is ? LLR and BBB will confirm my post Nation is the worst builder in SC !!!!!!

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Anonymous

Reply to extremely happy

Hey extremely happy you are more than welcome to come to Columbia and check out the report from LLR and I can show the 10 grand in receipts that I have to fix all the sup par work that Nation custom builders did on my so called custom built home that didn't meet minimum code! Please keep your comments to yourself when you have no idea about the facts !!! Terry is nothing but a *** artist that is still ripping people off ! I'm just trying to keep this from happening again ! By the way Terry signed the forms stating he did not pay the sub contractors and left liens on my house ! And since they were never paid guess what no warranty how would you like to not have a working HVAC system in your brand new house ? Like I said keep your mouth shut if you don't have the facts !!!!
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Reason of review:
Poor customer service
8 comments
Guest

Check the BBB for reviews on nation custom builders the reviews must be verified or they won't post them.

Guest

Hey terry why were you fined $ 1000.00 if the complaints were dismissed ? nice how you give yourself positive reviews or have your employees do it !

All I know is I will continue to tell everyone about my bad experience and hope that it will at least cost you some future customers. The best day in my life will be when I sell my nation built home !!!!

Guest

This is a complaint that went to the LLR as well as the local building department. Both of these departments have dismissed the case because the entire complaint was checked out from these offices.

They went onsite and reviewed all complaints and required a few fixes, but most were dismissed because there was no merit for the majority. If all of these complaints were true, "Nation" would have lost there license and been fined and not allowed to build again. The fact is that some people can never be satisfied under any circumstances. When workers were onsite the Homeowner was extremely satisfied but when they left, the complaining would only ramp up.

"Nation" reviews are available on multiple sites and have very high remarks. There always seems to be a needle in the haystack with complaints because some people are born to be miserable.

Hey, just calling it as it really was. Our department did our job.

Guest
reply icon Replying to comment of Guest-931154

Maybe if you actually checked your facts you would see nation was fined $1000.00. As far as legitimate complaints it took LLR over a year to investigate so I went in my own pocket to fix the HVAC unit as I didn't want to freeze to death.

I suppose the liens from not paying subcontractors are a myth also? Like I said I feel I was completely ripped off by nation custom builders and if I could sell the house trust me I would but no one will even buy it for payoff due to the subpar construction. So I'm stuck fixing it little by little as I can afford it.

As far as being miserable having to put every dime of extra money you make into a home that was supposed to be a custom built home it is depressing but the thought that I may help 1 person not make the mistake of using nation custom builders keeps me going! Remember since subcontractors were never paid I couldn't get anything fixed under warranty all these expenses came out of my pocket !

Guest
reply icon Replying to comment of Guest-931154

I have seen this home and I wouldn't give one dollar for it as far as terry goes any contractor that wont stand behind his work other than to make excuses and tell lies should not be in business. LLR is a joke in SC with its fines.

I talked with the homeowner and I will never use nation for anything. I have seen the report from LLR and I don't see one thing that nation made good on that LLR found its builders like this that bring down property values. I hope no one believes extremely happy as that's terry nation with more lies and excuses.

The evidence speaks for it self I'm sure if you ask Being honest he will gladly allow anyone to stop by and see nations subpar work first hand.

Guest
reply icon Replying to comment of Guest-932563

Sorry beinghonest is the liar Terry nation I meant the realtruth I have contacted him and he said he is open to anyone stopping by and will gladly show the LLR Report and all the poor work done by Terry nation ( nation custom builders ) anyone can post lies but if this homeowner is willing to allow anyone to stop by and see the home that goes along way in my book to prove nation custom builders is the real liar in this case !

Guest
reply icon Replying to comment of Guest-931154

your department did their job ? their job must be to rob their customers and preform sub par work!

Guest
reply icon Replying to comment of Guest-931154

Sounds like terry should at least pay for the legal fees the home owner paid due to the liens from nation custom builders (terry nation ) left on his so called custom built home! what a joke I hope terry Can sleep at night with his unethical business practices !

maybe having his employees writ reviews makes him feel better Brandon foster is an employee and writes reviews all over the web check with the BBB there reviews are above reproach. DO NOT USE NATION CUSTOM BUILDERS!!!!!

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Anonymous
map-marker Columbia, South Carolina

Hvac has never worked garage floods when it rains

Builder is a complete rip off artist hvac is no functioning garage floods when it rains Foundation has cracks everywhere inside and out paint and Sheetrock done extremely poor quality left liens on house by not paying subcontractors Builder never made any legitamate effort to fix any issues quality of house is poor at best terrible experience I will never build a house again. Terry nation (owner) is by far the worst builder I have ever seen Do not use nation custom builders unless you want to get ripped off! He is a true *** man that is still out there ripping consumers off
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4 comments
Guest

Hey extremely happy you are more than welcome to come to Columbia and check out the report from LLR and I can show the 10 grand in receipts that I have to fix all the sup par work that Nation custom builders did on my so called custom built home that didn't meet minimum code! Please keep your comments to yourself when you have no idea about the facts !!!

Terry is nothing but a *** artist that is still ripping people off ! I'm just trying to keep this from happening again ! By the way Terry signed the forms stating he did not pay the sub contractors and left liens on my house !

And since they were never paid guess what no warranty how would you like to not have a working HVAC system in your brand new house ? Like I said keep your mouth shut if you don't have the facts !!!!

Guest

This is obviously one of Terry's friends please check with LLR to see the truth about nation custom builders !!!!

Guest

Its funny I ran across this post. I was searching Nation Custom Builders and ran across this site.

Terry Nation built me a home this year and I must say I couldn't be more pleased. Everything I asked for or needed was taken care of by Terry or his staff.

So, don't believe all complaints you read, you can find them for about anything you want.

Guest
reply icon Replying to comment of Guest-655102

Hello Terry,

Only a true *** would try to defend the house you built in Pine Ridge you know you clearly ripped of this home owner. You are a complete joke as a builder.

after talking to the home owner and seeing the documents & the home you should have had your license revoked.

I asked him when did your builder quit !

Hope you made some money and your happy I would never sign my company name to the house I have seen for the price he paid. Good luck in the future with homes like this!

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