Natchez Grand Hotel and Suites
Natchez Grand Hotel and Suites Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Natchez Grand Hotel and Suites has a 1.6 star rating from 1 review, with 100% unfavorable feedback; consumers are mostly dissatisfied, citing false advertisement of a 4 star hotel, high price, and issues with billing and customer service.
Positive Feedback
The hotel’s convenient location is the main praised feature in Natchez Grand Hotel and Suites reviews.
Negative Feedback / Risk Areas
- Poor cleanliness and maintenance, including clogged sink, dingy floors, and broken drapes.
- Insufficient towels and missing toiletries led to customer complaints.
- False 4 star advertising and high price contrast with service quality.
- Reported billing and customer service problems.
Key Takeaways for Future Customers
- Read Natchez Grand Hotel and Suites reviews before booking and expect service gaps.
- Be aware of possible billing issues and limited customer support.
- Consider alternative accommodations if cleanliness and amenities matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Natchez Grand Hotel and Suites has a 1.6 star rating from 1 review, with 100% unfavorable feedback; consumers are mostly dissatisfied, citing false advertisement of a 4 star hotel, high price, and issues with billing and customer service.
Positive Feedback
The hotel’s convenient location is the main praised feature in Natchez Grand Hotel and Suites reviews.
Negative Feedback / Risk Areas
- Poor cleanliness and maintenance, including clogged sink, dingy floors, and broken drapes.
- Insufficient towels and missing toiletries led to customer complaints.
- False 4 star advertising and high price contrast with service quality.
- Reported billing and customer service problems.
Key Takeaways for Future Customers
- Read Natchez Grand Hotel and Suites reviews before booking and expect service gaps.
- Be aware of possible billing issues and limited customer support.
- Consider alternative accommodations if cleanliness and amenities matter.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Complaint
Called and left a message for Manager 4 times. Never received a returned call.
The bath sink was stopped and would not drain unless you pulled the entire stopper out. The drapes are falling down and I.
Desperate need of new ones. The floor were dingy, dusty and had not been vacuumed. There were not enough towels for 2 people in the room.
One bar of soap, no shampoo, conditioner or facial soap. Overall the worst I have ever had.
- Convenient location
- False advertisement regarding their 4 star hotel
Preferred solution: Full refund
User's recommendation: Please Do Not Reserve Grand Hotel inNatchez, Mississippi.
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