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Nataya

Nataya

www.nataya.com
What is your customer experience with Nataya?

Nataya Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Nataya reviews show a 1.3 star rating from 1 customer with 100% unfavorable feedback. Recent recommendation: Use PayPal and purchase at your own risk! Reviewers value the website but report high prices and dissatisfaction with customer service and product diversity.

Positive Feedback

Customers note the website design and presentation as the most valued aspect of the Nataya experience.

Negative Feedback / Risk Areas

  • Nataya customer complaints center on partial refunds and kept charges, with a reported $1,000 overcharge related to refunds and billing.
  • Unresponsive email support, no phone number or street address, and no clear recourse.

Key Takeaways for Future Customers

  • Consider using PayPal and review Nataya reviews before purchasing.
  • Expect slow customer service; verify charges and document correspondence in case of disputes.
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Ruthie Efd

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Not full refund

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AI Highlights
  • - Nataya refunded partially and kept over $1,000 of an overcharge.
  • - Provided all correspondence; Nataya has no phone or street address and replies slowly.
Updated by user Nov 24, 2023

They over charged me in the 1st place about $1000+. The refunded me the dresses that I retuned but not over charge for the dresses that did not ship...Buyer beware.

They do not have any contact info besides the chat and an email.

No address listed so if you purchase, make sure to write down the shipped from address. Purchase from Pay Pal and make sure you keep all correspondence!

Original review Oct 20, 2023

Nataya refunded partially. They still kept over $1000.00 of an over charge.

I produced all correspondence to show charges.

Nataya does not provide a phone number nor street address. Nataya answers emails at their leisure and never timely and most times emails go unanswered with no recourse!

User's recommendation: Use PayPal and purchase at your own risk!

View full review

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