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Nastar Roofing

Nastar Roofing

nastarroofing.com
What is your customer experience with Nastar Roofing?

Nastar Roofing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.2 star rating based on 3 customer reviews; consumers are mostly dissatisfied with workmanship, follow-through, and customer service.

Positive Feedback

Services are offered at a lower price point, and some customers noted initial responsiveness on estimates.

Negative Feedback / Risk Areas

  • Recurring reports of poor workmanship and damaged property reflect common Nastar Roofing customer complaints.
  • Allegations of fraud, billing irregularities, and failure to honor written warranty appear across reviews.
  • Unprofessional crews, safety hazards, and very limited follow-up or repairs after installation.

Key Takeaways for Future Customers

  • Read recent Nastar Roofing reviews and seek independent references before hiring.
  • Get detailed written contracts, verify insurance and licensing, and insist on clear warranty terms.
  • Consider alternative contractors if timely follow-up and quality control are priorities.
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Media from reviews

Nastar Roofing - Poor workmanship and no follow-up
Nastar Roofing - Unhappy roofer
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Show reviews that mention
roof roofing business owner money workers home office cape coral leaks
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Maggie P Lzo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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AI Highlights
  • - Paid $11,000 in 2011 for a new roof.
  • - Undocumented workers did the roof; nails were in the yard.
  • - Cape Coral office: owner's sister yelled and cursed.

I paid them $11,000 back 2011 for a new roof which they send undocumented workers to do my roof. One of the workers almost broke into my home, roof nails all over my yard.

They did not replace new wood panel on my roof. When I went up the office on Cape Coral to complain, I was yelled at and cursed by the owners sister.

How can they be in business? I just cant believe it.

Loss:
$3000
Cons:
  • Fraud

Preferred solution: For them to be out of business

User's recommendation: Do Not Hire Them

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1 comment
Guest

Racism ain’t pretty. I be pissed to if you assuming every Latin person is undocumented. Shameful.

Resolved
Robert Miller

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Poor workmanship and no follow-up

AI Highlights
  • - Roof replacement caused $2,800 damage.
  • - House flooded during install.
  • - Final roof is not acceptable and not level; rotten plywood.
  • - There is a large dip.
Nastar Roofing - Poor workmanship and no follow-up
Contains 1 confidential file for company representatives
Updated by user Sep 09, 2022

Company fixed the issue and I have been provided with product or service ordered. Roof will be corrected by 09/12/2022.

Original review Sep 07, 2022

Nastar replaced my roof causing $2,800.00 damage during the process. House flooded during the roof installation.

Final roof application is not acceptable. Roof is not level and has a giant dip in it which looks like a rotten piece of plywood.

There is no quality control associated with this group. Do yourself a favor and avoid this group at all costs!!!

Loss:
$2800
Pros:
  • Cheap
Cons:
  • Poor management
  • Quality and follow through

Preferred solution: The problem with the roof corrected

User's recommendation: Stay away from Nastar Roofing

View full review
DrNormaJeanne A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Coral, Florida

Seriously disappointed

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AI Highlights
  • - Roof replacement after Irma; numerous problems and little concern from Nastar.
  • - Two new tiles were wet; I was told to expect a call next week.

The roof on my business was replaced after Irma, I've had numerous problems with very little concern from folks at Nastar.

They have been unreliable and less than accommodating.

Came into the office this morning and 2 brand new tiles were super wet, called to have them deal with it yet again and I was informed I shouldn't expect a call until MAYBE next week?

Preferred solution: Fix the roof like you were supposed to!

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Anonymous
map-marker Greenup, Kentucky

Very Sorry, Unprofessional Roofing Company!

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AI Highlights
  • - Undocumented workers on the crew; shingles torn on Sept 18, 2020, nails left damaged shoe and lawn mower tire; not shingled by Oct 11, 2020.

These People sent over a crew of apparently undocumented Workers! They tore my Shingles off in short order!

That was on Sept 18, 2020! Roofing Nails were left on my Pool Enclosure, a Nail penetrated my Shoe and another caused a Flat Tire on my Lawn Mower! On this date Oct 11, 2020, they have not Shingled our beautiful David Weekly Home in Cape Coral and I have told them over and over about my concerns!

I do not understand how these People are allowed to solicit Work posing as a Contractor in Cape Coral and the State of Florida! I will be filing a Complaint with the State of Florida Licensing Board soon!

User's recommendation: Never use Nastar Roofing! There is a Reason they are Cheap!

View full review
Tiffany G Olj
map-marker Cape Coral, Florida

Unsatisfied - failure to honor warranty

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AI Highlights
  • - The warranty is not upheld.
  • - Ongoing roof leaks on new construction caused interior damage.
  • - Substandard materials and unprofessional staff.

Buyer Beware! This company will not uphold written warranty.

Employees are very unprofessional. Uses substandard materials. Ongoing roof leaks on new construction roof.

Damage to interior. Failed to repair ir pay damages.

Loss:
$20

Preferred solution: Pay what it cost to fix the roof correctly and damaged

User's recommendation: Do Not Use

View full review
Anonymous
map-marker Orlando, Florida

Owner and employees drive like jerks!

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AI Highlights
  • - The owner and employees drive in a disrespectful way.
  • - They cut off in traffic and speed.
  • - I will never call this company due to lack of respect.

I can not tell you how many times the owner himself and also the people he has working for them drive in a disrespectful way, so many times I have been cut off in my lane of traffic because these jerks are speeding.. I will never call this Company as they have no respect for anyone!!

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Anonymous
map-marker Cape Coral, Florida

Unhappy roofer

AI Highlights
  • - CA roofer in Florida with Nastar Roofing, 26 houses; 15 roofs had material shortages, causing unpaid labor; Scaggs offered Mexicans at $8/hr.
Nastar Roofing - Unhappy roofer

I am a journeyman roofer from California that went to Florida to do so work in the good sunny weather and worked for Nastar roofing with a partner roofer. We had done together about 26 houses the first month of working.

We did good work for Mr.Scagggs but were having a problem with Nastar roofing getting the correct amount of material on about 15 of the roofs. We were being paid by piece work and since the shorting of material on that many roofs cost us more labor of which we were not paid for and felt like Nastar was responsible for the problem since they are the ones that figured how much material went on the roof. Well, we needed to mention this to Mr. Scagggs so after finishing another roof I made a call to Mr.

Scagggs and told him of the situaton. Not long into the call Mr.Scagggs the owner of Nastar siad to me that he could get Mexicans that would do the work for $8.00 an hour and would not care or complain and that he could care less about how I felt and just told me he did not want me to work any more for him. Mr. Scaggs is not a man of honor and he could care less about anything except how he can make more money and if he could get Mexicans that would do it for a dollar a day he would do that.

Let us Make America Great again by hiring roofing companies that practice true Amican values that treat all men fairly and equal. I am a true master roofer and to be treated like Mr.Scagggs did to me over something that if he would have taken control of in his company would not have made him a better roof but, would have made him and his company better.

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1 comment
Guest

E1?

Ted L Kwk
map-marker Cape Coral, Florida

Do not use this company

AI Highlights
  • - Contract signed 9/17/18 for Oct start.
  • - One-man crew claims disability after skylight fall.
  • - 2nd worker wrapped chimney, noted first crew issues.

signed a contract on 9/17/18 for work to begin in October.Everything started out great until they sent the one man roofing crew,who by the way proceeds to tell me that He's filed for disability after falling through a skylight in someones home.The craftsmanship was horrible and not up to code.They had to send a separate person to wrap the metal around my chimney,don't know why they didn't use the same person but I am glad because He did a great job and He also pointed out all the wrong doings the first person did and made me aware that it wouldn't pass inspection.He told me He would be back in a week upon fabricating the new material to meet the codes.Well it is the start of the 3rd week since,called my sales rep and office numerous times and still nothing.Long story short,save your money and time and find a reputable company.

Preferred solution: want my roof redone the proper way or give me back my 18,000 so I can start all over again

View full review
Anonymous

Fraud someone should report them to be removed from the roofing

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AI Highlights
  • - Billed mortgage company $14,000 for a $12,000 roof.
  • - Gave $2,000 to homeowner for deductible; reviewer calls it fraud.

They told my friend they would do the roof for $12,000 but bill the mortgage company (that's holding the money) for 14,000 and give 2,000 to the home owner for deductible. The insurance had already taking the deductible out of the money that was sent to the home owner mortgage company.

This is fraud. This nastar company should not be in business. My friend did not hire them and went with another roofing company. There turn over on workers are not good either.

Please research who you hire before you get roof done. Just cause they have be in business for long time does not make them good.

Pros:
  • Unprofessional
Cons:
  • Fraud
View full review
Anonymous
map-marker Naples, Florida

Nastar Roofing

AI Highlights
  • - A $70,000 roof caused leaks and damaged a renovated building.
  • - They tried fixes for a year, then stopped returning calls and the warranty isn't honored.

This company has no clue about roofing, I work for a company that they did a new roof for over $70,000. That would have been a reasonable price if we didn't end up with over 20 leaks, destroying our newly renovated building.

They came back for over a year "fixing their mistakes and then finally they gave up on trying to fix the roof and even coming back at all. We call them *** Tar roofing , they won't even return phone calls or fix anything, how can these pieces of craptar be in business?

Stay away from them!! They give a warrantee but don't stand behind it!!

View full review
2 comments
Guest

I believe you and feel sorry for you picked the wrong company to work on your house. I know trust me.

I used to work for the company. They lie about everything and 75 percent of the material that they have and use is stolen. Don't even think about buying their metal roofing products for it doesn't meet code. William Skaggs needs other people to put the license in their name so he can cheat and take advantage of anyone who signs a contract.

I feel bad for you and everyone else. Trust me for I know.

Guest

This company sucks so bad you should never call them unless you need your toilet cleaned!Be careful talking to him because he will spew craptar out of his mouth on you and it doesn't seem to ever leave you.

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