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Narvar

Narvar

corp.narvar.com
What is your customer experience with Narvar?

Narvar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Narvar 1.5 star rating from 5 reviews. Consumers are mostly dissatisfied, citing tracking failures, missed or stolen deliveries, and issues with returns and refunds.

Key Takeaways for Future Customers

  • Read Narvar reviews before ordering from retailers that use Narvar for tracking.
  • Expect potential tracking inaccuracies and follow up promptly on missing packages.
  • Be prepared for customer service and billing concerns if a refund or return is needed.

Negative Feedback / Risk Areas

  • Repeated customer complaints about delivered notifications when packages never arrive.
  • Reports of poor handling, stolen package concerns, and delayed refunds.
  • Problems locating Narvar return stations and slow customer service responses.

Positive Feedback

A minority note that retailers may be responsible and that Narvar provides a front-end tracking and returns interface.

View full overview ›

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Show reviews that mention
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Resolved
Adi Jde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Joliet, Illinois

Resolved: THE WORST TRACKING

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Updated by user Jul 13, 2026

They must have heard my complaints. My lastest delivery 7/9/2026 had INFORMED DELIVERY , so thank you P.C.

Updated by user Jul 08, 2026

You are at the mercy of the seller who uses their services. I still don't understand what NARVAR delivery has to do when USPS delivers the online orders.

Original review Jun 23, 2026

*** is using NARVAR again. Last tracking information was June 18, 2026, today is June 23, 2026. AllI get is USPS awaiting information from shipper.

User's recommendation: Expect trouble tracking with NARVAR

View full review
Rhonda u Aor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Packages Never arrive though Notifications received state “Delivered”

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AI Highlights
  • - Two orders this week used Narvar for shipping.
  • - Chewy not delivered; Sporting Goods delivered 2 days after Narvar notice.

2x this week I placed online orders & both companies apparently use Narvar for shipping. In both cases notifications received stating packages Delivered in neither case were the packages delivered as notified.

In the 1st order from *** Sporting Goods, item delivered 2 days after Narvar notification of delivery stated.

2 nd case is from CHEWY item has not been delivered. Chewy youre a fantastic company & reliable do us & yourself a favor & get rid of NAVAR

THEY SUCK

Cons:
  • Inaccurate information highly unreliable lost orders items

Preferred solution: Accurate deliveries & notifications

User's recommendation: Stay away from online orders from companies who use FEDEX/NARVAR

View full review
Brice Zpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen package

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AI Highlights
  • - Delivery updates conflicted: claimed a problem, then delivered.
  • - Driver didn't knock or leave the package; refund requested at 513348****.
Updated by user Dec 17, 2024

my package was stolen and i truly believe the driver took a pic n took my package too now i can’t get in contact with them for a refund

Original review Dec 17, 2024
Im very upset and disappointed. First off i kept getting messages stating it was a problem with delivery then i get a message stating its been delivered but nothing was there when i got there.

The driver didnt knock on my door nor put the package inside my screen, Ive been at this address for a couple years and never had to deal with stolen packages im going to assume its stolen because the driver snapped a pic and as you can see they just did a poor job or the driver might of been the one to take the package.

ive never had this issue before now ive had some put on the wrong porch but ive always been able to recover my packages this time is different. And now i feel like im getting the run around about my refund can someone contact me at 513348****
View full review
Markeyta R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

NEVER RECEIVED

AI Highlights
  • - This is the third time I've rewritten my problem.
  • - I ordered shoes from JD Sports; the delivery was due Dec 26 and in transit since Dec 22.
Contains 1 confidential file for company representatives

ITS SO SAD THAT I HAVE TO KEEP WRITING COMPLAINTS, THIS IS THE 3rd TIME IVE HAD TO REWRITE MY PROBLEM!!!

I ordered some shoes, that it was JD Sports, shoes were supposed to arrive by December 26!! I have yet to receive them!! The carrier told me to contact you guys, it has been in transit since December 22!

Loss:
$92

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure that you are ordering from the actual store!

View full review
Mark H Yqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

AI Highlights
  • - Kohls in Linden, New Jersey does not have a Narvar Return station.
  • - Please remove this location from the site if Narvar returns are not available.

Kohls in Linden New Jersey does not have a Narvar Return station. Can someone please respond to me and fix this problem. If you do not have Narvat returns At this location, please remove it from the site.

Preferred solution: Please remove this site as a narvar location. This is false information.

User's recommendation: Do not return with narvar

View full review
Richard G Uhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Narvar sucks. They lied that my shipment had been attempted to be delivered. It was not.tried to be delivered. They

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Narva lied. They said that me, the receiver, was unavailable even though I stayed home all day, expecting the shipment, and nobody, nobody ever knocked on my door. Liars.

Loss:
$35

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use them nor trust them

View full review
Avis P Mwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

Need to return a coach mini crossbody. Too small, just letting u know Im pausing payment through Klarna. I need a return label so I can get the bag back to u

Loss:
$40

Preferred solution: Full refund

View full review
Na Apb

Wrong address on delivery

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1st delivery went a thousand miles away. 2nd delivery said it was delivered to correct address, but somehow never ended up on my porch.

I would never order from YOU or Foot Locker ever again. Do NOT

Preferred solution: My review viewed by the world.

User's recommendation: DO NOT USE THIS DELIVERY SERVICE EVER...you WILL NOT ever receive your package.

View full review
Claire J Xsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer experience

AI Highlights
  • - Narvar is a software services provider for front-end tracking and returns.
  • - Delays and undelivered orders are not Narvar's fault.

I'd like to set the record straight that ANY review left here about undeliverable packages or poor experiences with an individual retailer or shipper is NOT the fault of this company Narvar. Narvar is a software services provider, providing end consumers with a front-end tracking and returns experience.

Delayed packages and undelivered orders experienced by consumers are NOT the fault of Narvar.

User's recommendation: If you have an issue with shipping or delivery, it is NOT the fault of Narvar.

View full review
Anonymous
map-marker Indianapolis, Indiana

Where is my package

No answer! My package been late wince the 10th, no word, no location, nothing! Very frustrated, this was a Christmas gift and I have no word what's so ever.

View full review

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