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Bad customer service & they sent the wrong item

Naomi Home - Bad customer service & they sent the wrong item
Naomi Home - Bad customer service & they sent the wrong item
Naomi Home - Bad customer service & they sent the wrong item
Naomi Home - Bad customer service & they sent the wrong item
I ordered a mirror from Naomi home on amazon listed with the dimensions of 30 x 70. When I received the mirror it was 30 x 36, after I left a review and reached out to Naomi home the quickly changed the dimensions in the description for the project. They admitted to their mistake and offered a refund. I told them that I did not want a refund I just wanted them to send the full length 30 x70 mirror, they refused and explicitly told me that I would not be getting the mirror that I ordered. I was trying to contact them over the course of 2 months and only talked to a representative on the phone twice. They have avoided emails and phone calls. Think twice before spending money with them.

User's recommendation: Beware of bad customer service.

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ID
#2046049 Review #2046049 is a subjective opinion of poster.
Service
Naomi Home Customer Care
Pros
  • Mirror design is beautiful
Cons
  • Sends incorrect products
  • Bad customer service
  • Social media page will block if you leave a bad comment
Loss
$80
Preferred solution
Deliver product or service ordered

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