NanaMacs
NanaMacs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NanaMacs has a 1.2 star rating from 7 reviews; NanaMacs reviews show consumers mostly dissatisfied with website functionality, customer service, shipping delays, billing and refunds, and reports of high price levels.
Key Takeaways for Future Customers
- Expect limited or no phone support and slow email responses.
- Watch for billing issues such as double charges and delayed refunds.
- Shipping delays and incorrect items were reported; return costs may apply.
Negative Feedback / Risk Areas
- Unavailable customer service and invalid contact numbers.
- Charge duplication and refund disputes requiring bank intervention.
- Wrong items sent, missing return instructions, and possible return shipping fees.
Positive Feedback
One customer reported helpful support applying VIP points and one review noted good products and service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NanaMacs has a 1.2 star rating from 7 reviews; NanaMacs reviews show consumers mostly dissatisfied with website functionality, customer service, shipping delays, billing and refunds, and reports of high price levels.
Key Takeaways for Future Customers
- Expect limited or no phone support and slow email responses.
- Watch for billing issues such as double charges and delayed refunds.
- Shipping delays and incorrect items were reported; return costs may apply.
Negative Feedback / Risk Areas
- Unavailable customer service and invalid contact numbers.
- Charge duplication and refund disputes requiring bank intervention.
- Wrong items sent, missing return instructions, and possible return shipping fees.
Positive Feedback
One customer reported helpful support applying VIP points and one review noted good products and service.
Tobyhanna, Pennsylvania
Payment issue for orderexpidited shipping
- - One order; two numbers from two sites.
- - Expedited shipping delayed; not delivered.
- - Dresses ship from China; addresses are false; charges doubled.
This company has been horrible to deal with. My initial order got 2 different order numbers from 2 different websites when I only placed 1 order.
They don't have a working phone number and only respond in the middle of the night when their website says it is in NY. Come to find out, with expedited shipping the dress should have shipped out within 2 days but it took 3 and then should have been delivered within 5 business days and is still not here and they just shipped a second dress after they told me it hadn't shipped and they canceled the second order and would refund the money. So now they are charging me twice and I won't have either dress by the event time with an added expedited shipping fee and they have 3 websites with false add addresses because they are shipping from CHINA!
I am so disappointed in the entire interaction and still don't have the dress and will now have to pay to ship the second one back??? Not ethical or acceptable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
- - Invalid contact number; only email; wrong dress received; told to keep it or get 30% refund; no return or full refund; bank dispute due to overcharge.
Do not order from this site! Direct contact number is invalid & only way to contact is through email.
I was sent wrong dress & when asked how to return for the dress I ordered was told to try and like it and if not they would reimburse me only 30%. Unreal! Never received return info, correct dress or refund.
Had to contact bank to open dispute. I also was over charged for item I found out upon dispute
Preferred solution: Full refund
User's recommendation: Do not buy from site
Terrible service
Unavailable customer service. So tired of these companies.
Just need to stick to Amazon. Terrible descriptions
Carriere, Mississippi
After leaving my item in my cart for days. I was sent a 25% coupon as soon as I placed my order for a higher price! That's awful
- - Missed two 25% off codes (HH25) and asked for a working code.
- - They later issued 25FEB after I ordered at a higher price, then reversed it.
I have been sent 2 discount codes for 25% off HH25 & missed them. Please give me a discount code that works.
THEY THEN GAVE 25FEB AFTER I PLACED MY ORDER FOR A HIGHER PRICE BUT TOOK IT RIGHT BACK.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - Returned two units of the same item on November 3.
- - Debit card refund not received.
- - Item details not recalled; refund status requested.
You mailed me 2 pieces of the same item. I only wanted one so I mailed it back to you on November 3. My debit card was not refunded amount for the item.
I dont remember item because I order online all the time.
Please advise status of this refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - You mailed two of the same item I only wanted one; I returned on November 3; please confirm return status and whether my card was debited.
You mailed me 2 of the same item when I only wanted one. I returned merchandise on November 3.
I dont remember item because I order so much clothing online.
Please advise status of my return and if you debited my credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
I never received a credit on my debit card. I mailed merchandise back to you on November 3.
You mailed me 2. I only wanted 1 item.
I dont even remember what it was. It was ordered in October.
Returned purchase
I returned 2 0f the same item and no response on a refund or store credit!!!
Ive sent emails no response
Preferred solution: Full refund
Brooklyn, New York
Order error
I was charged 2 times for the same order.. one had my gift card applied and the other did not.
I received both orders. I need to be refunded for the order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Post Falls, Idaho
Pants issue
I need to speak to live person and Im being dismissed. Sent WROnG size. Im trying to get in touch with live person
- Returning
Preferred solution: Speak with someone live on phone
User's recommendation: Don’t buy from nanamacs. They won’t answer and you must pay for returns. they are impossible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wrote 3 times and no one got back to me. This is unacceptable
Paid $5 for Nanapass and not getting clothes for 8 days. Whats that about??? Please refund my $5 plus a coupon for my troubles.
Robin Floren
Tigersmilklvr@***.com
User's recommendation: Don’t use Nanapass it doesn’t work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPants issue
This co. Couldnt care less about the consumer or we would be able to speak live to someone. I am fed up
User's recommendation: Don’t buy no one to talk to
Bossier City, Louisiana
Question
Only to find out how to apply my VIP points and they were able to answer all my questions and I applied the discount to my purchase
User's recommendation: Great products and service!
Winter Garden, Florida
Gc not received
Bad customer service I purchase a gc months ago never receive it worst every I wish I have went to another
User's recommendation: Worst
Product whereabouts
- - Order placed over two weeks ago and not yet received.
- - The order was for a Mother's Day present and they won't order again unless service improves.
It is absolutely ridiculous to buy from you and not receive the product with a reasonable time frame. I ordered from you over two weeks ago and have yet to receive my purchase that was supposed to be a Mothers Day present. I dont think that I will order again in the future with service like this of something isnt fixed
Preferred solution: Deliver product or service ordered
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