Pissed off

Dont want your company never signed up so just take me off of your list. This company is to money hungry for me. Thanks. David

User's recommendation: Watch out.

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ID
#3594529 Review #3594529 is a subjective opinion of poster.
Location
East Jordan, Michigan

Getting charged twice for no service

I have no idea what your company does I have not received any product that's my problem to you I cannot recommend you to anyone due to the fact I have no idea what's your company does I know they took out money twice I would like a refund you know who I am I notified my bank they are looking into it and they are going to get back to me if you don't give me a refund
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ID
#3582125 Review #3582125 is a subjective opinion of poster.
Location
Cincinnati, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scammed

Namesilo - Scammed
A guy made himself a web designer charged me from my credit card a domain name for 62.90$ electronic receipt available and he didnt do any job. Just checking if possible to be refunded back with my money to my credit card. Namesilo602492****AZ Jan 30_ jan 31 with 62.90$ Thank you Richard Haddad C: 571278****
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ID
#3351735 Review #3351735 is a subjective opinion of poster.
Location
Alexandria, Virginia

Two transactions made from my card and I don’t know why so can you let me know why money was took from my card twice one at 12:55am and the other at 1:05am

I need to know why two transactions was took from my card this morning one at 12:55am and the other at 1:05am I need to know why was money taken off my card
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ID
#3254973 Review #3254973 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Namesilo would not assist me by phone

Unable to renew online. Followed their Renewal Instructions. The site would not accept my information. Their site wanted to use a defunct domain name, it would not let me correct the domain name.
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ID
#2831235 Review #2831235 is a subjective opinion of poster.
Pros
  • Fees are reasonable
Cons
  • Will not provide support
Preferred solution
help by phone

Need to pay domain names today and do not have log in or password

Everything has been resolved. It took a little longer than I hoped for and I would have liked to talk to a customer representative. I think things would have gone faster if that were the case. But, the problem was resolved and I am grateful for the help that I got from the support team. They were nonjudgemental and very responsive.

User's recommendation: The price is right. If you don't mind working through the website and not with a person, then this is your place.

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ID
#2563963 Review #2563963 is a subjective opinion of poster.
Location
Pittsboro, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account payment issues

Namesilo - Account payment issues
Namesilo - Account payment issues
My business partner, Zak Widener died mid-December and the billing invoice was sent to his email for our website and I need to be able to renew our web hosting and Domain, but cannot do so due to all notifications for our invoice being sent to his personal email, which neither his family nor I have any access to. I find it beyond annoying that this is now the SECOND TIME I've tried calling and writing and receive no answers. Please respond, our website is a mess due to being suspended by you people. Best, Sylvia
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ID
#2424318 Review #2424318 is a subjective opinion of poster.
Loss
$1
Preferred solution
I need to be sent an invoice I can pay so our web hosting and domain can be restored please!!

Deceptive, Small, Unprofessional Company

Namesilo - Deceptive, Small, Unprofessional Company
We were brought to attention from one of our web developers some deceptive practices that Namesilo.com does and wanted to warn others. First, if you look at their facebook page, you will see some interactions on the page from a weird facebook account. We feel like due to constant negative reviews, they are needing to defend themselves in every which way. Second, we noticed that they constantly mention all their major points such as no whois privacy fee (which is pretty cool), and cheaper than most domain registrars (which is not the case as GoDaddy offers at 99 cents) to mask how unprofessional they are. Third, after doing some research, they are actually quite a small company which explains why there are so many customer support complaints and lack of features. I am forwarding these concerns to everyone I know and you should too.
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ID
#1033186 Review #1033186 is a subjective opinion of poster.
Reason of review
Bad quality

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