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New Reviewer

My Names.co.uk Account is locked

Hello Namesco, recently I have purchased a domain from your website names.co.uk and now my account is not able to be logged in. I have tried with my password too.. and when I go for reset password then they say contact customer support . Can you explain what is the issue and solve it for me?. My account email maqsood49112@***.com
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ID
#3423991 Review #3423991 is a subjective opinion of poster.
Location
Karachi, Sindh
Loss
$13000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My Names.co.uk Account is locked

Hello Namesco, recently I have purchased a domain from your website names.co.uk and now my account is not able to be logged in. I have tried with my password too.. and when I go for reset password then they say contact customer support . Can you explain what is the issue and solve it for me?.
View full review
ID
#3423990 Review #3423990 is a subjective opinion of poster.
Location
Karachi, Sindh

Impossible to contact

I use namesco email a lot but I cannot access my control panel since I have forgotten my password. When I try to use the routine for the lost control panel password I only have my webmail email address. Namesco will not send instructions to a webmail address.. I have spent hours on the telephone but never get an answer, I have been at this for over a year.DOn year. NamescoDO NOTDOddo
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ID
#2583557 Review #2583557 is a subjective opinion of poster.
Location
High Wycombe, England
New Reviewer

Domain renewal

Names.co.uk renewed a domain name without my permission by using Amazon Payment service. They claim I had ticked the auto renew box on their website. However, this is untrue as I bought the domain name to sell and had no intentions of renewing the name and had not used it or accessed their website until I made a com plaint. I think they ticked the auto renew box when I threatened court action. I had a terse unpleasant reply where I was told point blank they will refuse to refund me. I feel I have been robbed deliberately, simply because they could knowing I would have little redress. Apparantly they would rather have bad publicty rather than admit their mistake and refund me. I wonder if the company shareholders will agree.
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ID
#911155 Review #911155 is a subjective opinion of poster.
Location
London, England
Service
Namesco Web Hosting
Cons
  • Attitude of the staff
Reason of review
Problems with payment
Loss
$24

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