Impossible to contact

I use namesco email a lot but I cannot access my control panel since I have forgotten my password. When I try to use the routine for the lost control panel password I only have my webmail email address. Namesco will not send instructions to a webmail address.. I have spent hours on the telephone but never get an answer, I have been at this for over a year.DOn year. NamescoDO NOTDOddo
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ID
#2583557 Review #2583557 is a subjective opinion of poster.
Location
High Wycombe, England
New Reviewer

Domain renewal

Names.co.uk renewed a domain name without my permission by using Amazon Payment service. They claim I had ticked the auto renew box on their website. However, this is untrue as I bought the domain name to sell and had no intentions of renewing the name and had not used it or accessed their website until I made a com plaint. I think they ticked the auto renew box when I threatened court action. I had a terse unpleasant reply where I was told point blank they will refuse to refund me. I feel I have been robbed deliberately, simply because they could knowing I would have little redress. Apparantly they would rather have bad publicty rather than admit their mistake and refund me. I wonder if the company shareholders will agree.
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ID
#911155 Review #911155 is a subjective opinion of poster.
Location
London, England
Service
Namesco Web Hosting
Cons
  • Attitude of the staff
Reason of review
Problems with payment
Loss
$24

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