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NamaWell

NamaWell

namawell.com
What is your customer experience with NamaWell?

NamaWell Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NamaWell has a 4.1 star rating from 3 reviews and 50% would likely recommend; consumers report mostly satisfied experiences with mixed reliability and support.

Key Takeaways for Future Customers

  • Read NamaWell reviews for model differences before purchasing.
  • Price level is medium and the website and product variety are valued.
  • Keep order info handy for replacement parts or warranty claims.

Negative Feedback / Risk Areas

  • Recurring customer complaints about juicers stopping (won't turn on or spin).
  • Slow or unreturned customer service and unresolved warranty inquiries.
  • Occasional wrong plug, missing pieces, or broken blades on arrival.

Positive Feedback

Many reviewers praise the juicer performance, dry pulp extraction, clear instructions, and prompt replacement of a missing gasket in one case.

View full overview ›

Media from reviews

NamaWell - Ordered wrong product and looking to upgrade, ordered j1 instead of j2
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Show reviews that mention
juicer outlet broken juicer issue warranty contact nozzle number transformer plug
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Isyss Oaw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kannapolis, North Carolina

Good machine/terrible customer service

I made two calls to Nama well in one day and did not get a call back, 4 days later. I use my juicer daily ,know I'm having trouble inserting the masticating ball.

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Roy G Dws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antioch, Illinois

Broken juicer

Juicer worked once; now it will not turn on. I plugged it into an outlet that had electricity. The cord is plugged in, the juicer is in place, just will not turn on.

Loss:
$600

Preferred solution: Another juicer

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Anonymous

Broken juicer

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The part that spins is no longer spinning. This part cuts up the fruits it is not working. SOMEONE BEEDS YO CALL ME at 914-837-****

This is my second purchase

I am very angry

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Resolved
Birdella Vqh

Resolved: Burning plastic

Updated by user Jun 21, 2025

Company fixed the issue and I have been provided with settlement agreement. Incredible service without any stressI could not use my juicer in uk, so prompt replacement was sent.

However still holding the USA machine, which should be returned.

I have not received notification of returning. My advice is to specify what country the machine will be used.

Original review Jun 06, 2025

My juicer came with an American plug instead uk. I tried a transformer and the juicer j2 global model started burning

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Anonymous
map-marker Mill Hill, Barnet

The best juicer

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I have no issues, Nama juicer is perfect

Am super excited with this incredible juicer, thank you team

User's recommendation: This juicer will empower you to have a healthy life style with such ease

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Anonymous
map-marker Cleveland, Ohio

Missing piece

AI Highlights
  • I misplaced the Pulp outlet gasket.
  • They replied quickly and professionally and will send a new gasket at no charge.
  • Thank you, Nama Team.

I missed placed the Pulp outlet gasket. Sent email to the team they responded back quickly and professionally with they are sending a new one with no charge.

When you purchase quality you get quality.

Thank you Nama Team

User's recommendation: I suggest you purchase this item. I have fallen in love with mind

View full review
Anonymous
map-marker Washington, New Jersey

Issue hasn’t been resolved,,

AI Highlights
  • Seeks warranty info for Nama J1 juicer.
  • Juicer stuck during cleaning; nozzle came off.
  • Bought in 2020 or 2021; needs help.
  • Contact: 609612****.

Havent spoke to any1 regarding my warranty with my Nama J1 juicer,, I was juicing, finished up, went to clean my juicer it was stuck, try to remove, the nozzle came off. Want to inquire about warranty, bought it in 2020 or 2021.

My contact number is 609612****. Need help please

View full review
Dino W Dnq

Ordered wrong product and looking to upgrade, ordered j1 instead of j2

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AI Highlights
  • Ordered wrong model (j1); wants to return for an upgrade to j2.
  • Order #393336.
  • Arrived Monday; will clean, sanitize, and pack in original packaging.
NamaWell - Ordered wrong product and looking to upgrade, ordered j1 instead of j2

I misread information and ordered the wrong model (j1), Id like to return it and upgrade to a j2 but I m hoping this can be as seamless as possible. I have order number on hand it is #393336. I just received my order Monday so there shouldnt be any issues and Ill make sure its cleaned and sanitized and packed in original packaging.

Preferred solution: Nama J2

View full review
Everlina Gah

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get hopper off

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AI Highlights
  • Hopper comes off only when pushed into lock.
  • Nama J2 has many options and standout design.
  • Clear instructions and videos; box matches.
Contains 1 confidential file for company representatives

The first time I used the product, I could not get the hopper off. But all I needed to do was push it further into the lock position first and then it came right off no problem when taking it off.

I dont see this as a defect or any reason for a bad review. Its just normal stuff that happens when youre figuring out a product for the first time. I should have kept fiddling with it before I called for help. Anyway, I cant say enough good about this product.

Once I decided to commit to juicing, I began to do my research. I have always been a fan of Breville products, but in this case,the Nama J2 had so many options and design features that just stood out as being better. And upon first use, my observations were right. They have really put together probably the best product and marketing Ive ever seen.

Not that Im a professional at marketing, but I am a professional

amateur :-). And between their videos and hardcopy instructions, I knew exactly what to do before I even received the box. And when I received the box/product, it was exactly as the videos showed. Right down to the pretty artwork :-).

I also love that there are no sharp parts. I also appreciate that I can take all the parts and wipe them or rinse them clean - no worries about not immersing electrical parts or cutting my fingers. Like the video shows, I could totally do this with my grandkids. In fact, I look forward to using it with them.

What a fun way to instill great healthy food choices while theyre young. And help them to learn to clean up after themselves without worrying about safety issues. I have not used that many juicers in my life, but what I do remember about the old ones is how much juice is left in the pulp. But not with this Nama J2 juicer.

It is dry and clumpy. And before I end, I need to say again how perfect their instructions were. The pictures that they used and the order that they put them in and how they described it was like having someone stand right next to you speaking to you, American to American, able to understand exactly what they were saying. They incorporated trouble shooting right in the how to descriptions.

I did not have to go to the back of the manual or video for a separate list of heres what to do if. They mustve had teachers helping them with this!

This money as well spent. I cant recommend this product enough if you are serious about juicing. I dont work for Nama and I have not been encouraged to gush on them.

This is as legit a review as it can get.

Im a Midwest grandma and farming isour full-time occupation. Ive got five grandkids and counting and I intend to continue juicing so I can be healthy for them well into the future, Lord willing.

User's recommendation: Trust me. Buy it.

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Curtis L J

Need a part replaced on my juicer nama2

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Something hard, was stuck in between the blade. As the blades went around the seeds is stuck and the blade broke. I need to know about replacement part, the tip of the blade is broken

Preferred solution: Replacement part

User's recommendation: Don’t put hard seeds inside juicer

View full review

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