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Namashops

Namashops

namashops.com
What is your customer experience with Namashops?

Namashops Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

1.5 star rating from 3 reviews; consumers are mostly dissatisfied with orders, billing practices, and response times.

Positive Feedback

Merchandise is described as cool looking by some reviewers.

Negative Feedback / Risk Areas

  • Reports of unreceived items and slow or missing shipments.
  • Poor customer service with no phone support and unanswered emails.
  • Complaints about billing practices, difficulty getting refunds, and receiving wrong or damaged goods.

Key Takeaways for Future Customers

  • Check Namashops reviews and Namashops customer complaints before ordering.
  • Consider payment protections and monitor billing or refund options closely.
  • Expect limited customer service channels; avoid relying on fast order resolution or subscription/auto-ship assurances.
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Media from reviews

Namashops - Wrong item shipped
Namashops - Wrong item shipped - Image 2
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Show reviews that mention
order item gift customer phone service number website reply customer service
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Anonymous
map-marker Medway, Massachusetts

Unhappy with merchandise and how your company handled my request to deal with this situation.

AI Highlights
  • - Very flimsy, poor quality merchandise.
  • - Told to buy paint to finish unpainted areas.
  • - Stuck with a $104 sign, half painted; sales are final.

Very flimsy, poor quality of merchandise. Was told go out and buy a can of black paint to paint areas that were left unpainted.

Refused to give me address to send back defective merchandise. Was told after the fact that all sales were final so I guess that your stuck with whatever they want to send you.

Im stuck with a 104.00 sign thats half painted. Dont recommend this company to anyone.

User's recommendation: Highly recommend that you do not purchase from this company.

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Resolved
Jeff A Hgn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wrong item shipped

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AI Highlights
  • - Shipping took long, forcing a different gift.
  • - The canvas arrived as 8x12 instead of 12x18.
  • - The names read Jeffrey & Monica, not Jeffrey & Wendy.
Namashops - Wrong item shipped
Namashops - Wrong item shipped - Image 2
Contains 1 confidential file for company representatives
Updated by user Sep 27, 2023

Company fixed the issue and I have been provided with apology. Never received the item ordered nor a RMA for the wrong item sent but did finally receive a full refund

Original review Sep 20, 2023

I ordered a 12x18 canvas for my wife Wendy) for our anniversary- they took forever to ship so I had to buy a different gift. When they did sent it to was 8x12 not 12x18 and had the names Jeffrey & Monica- not Jeffrey & Wendy as ordered

User's recommendation: Stay away

View full review
Resolved
Steve L Jvz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: I can not get a shipping date after almost a week after placing my orders

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AI Highlights
  • - There is no response from the automated customer service system.
  • - A gift is waiting for shipment, with no idea when or if it will be delivered.
Contains 1 confidential file for company representatives
Updated by user Jan 13, 2024

Company fixed the issue and I have been provided with apology. The Great Dane sweatshirt was ultimately delivered.

If I knew it would take almost 8 weeks to complete the order I would not have placed it.

In addition it was ordered as a medium, it had the label of a medium, but by any reasonable measure it was at a minimum an Extra Large, or maybe a 2X Large.So it was delivered, it looks like it should have looked, but it was not sized properly. I wonder if they just carried one size and put in whatever size was ordered.

Original review Dec 14, 2023

No response from the automated customer service system.

I have a gift waiting for shipment and no idea as to when or if it will be delivered. No phone number is available either. I will call my credit card and cancel the order in 2 days if no response.

Cons:
  • Terrible customer support

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from them

View full review
TOM O Dvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible Customer Service

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AI Highlights
  • - Can't track my order; the site says my email is invalid.
  • - No working phone contact; four emails over three days with no reply.

Can't track my order on their website, It says my e mail is invalid. It is not.

They have no working phone to talk to them. Two private e mails and two from the website over three days and no reply.

I smell a scam. I would avoid them

Preferred solution: Deliver product or service ordered

View full review
Britt C Sdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I think it's a bogus website

Updated by user Jan 02, 2024

They finally shipped the sweatshirt almost a month after I ordered it but they sent the wrong size! Now I'm waiting on them to correct the order by shipping the right size!

I'm sure it will be three weeks or longer before I hear back from them. They do not reply to emails in a timely matter when you try to contact them....it's a long drawn out waiting game with these guys!

Original review Dec 18, 2023

I ordered a hoodie on November 26th, here it is almost a month later and I can't get a reply on the status of my order!

Loss:
$64
Pros:
  • Cool looking merchandise
Cons:
  • Took my money and ran

Preferred solution: Full refund

View full review
Anonymous
map-marker Indianapolis, Indiana

Save your money

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They take your money and you don't receive item and no responses from them on multiple emails amd have no number to call. Turning them in to bank and cyber team for fraud. Do not buy from them!

User's recommendation: Avoid

View full review

E-commerce Talks

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