Nails Inc

A waste of time customer service. Zero stars.

They never ever reply to your emails but all you get is a generic reply saying they'll be in touch within 48 hours. Well its been three weeks now and nothing. It really is very frustrating. What do these girls do?

You can't speak on the phone either. They have read my message on pissed consumer and still nothing. Do they just sit there having a laugh doing their nails perhaps. I posted a review on trustpilot and no reply.

Their reviews there are very low so I am not the only one who is totally shocked at this company's lack of service. You will go into liquidation soon guys, just carry on like this!

Order placed, order confirmed - order not received - order has been charged and paid for - looking for status update and cannot get response from Nails, Inc. - want response - want order - explain delay please - this is not how a business should be run - please take the time to let me know status of order after paying $49.55

Cannot get a reply as to status of order - and, have not received this order - awaiting response and Nails, Inc. has not replied - WHY no response - looking for status update as order has been paid for - just not received - this is getting to be this side of fraud - not receiving an order which has been paid for

Complaint date Aug 14,2011. I went to this buisness to get my eyebrows done in which I had previously before and was unsatisfied with the way they did them.

But decieded to give them another chance. This time with alot more to work with a full set of eyebrows. I told the lady before hand (they have no name tags so didnt get her name) if she could do them right this time if not i'd go else where. She agreed.

After doing my eyebrows I noticed once again it was not neatly trimmed hairs going everywhere. And the part that mainly got to me was my eyebrows started a finger away and once confronted she stated "I should of told her not to get rid of those hairs" and that my eyebrow hairs where short. So she didnt have alot to work with. The middle part of my eyebrows where still full of little hairs.

I also forgot to mention when getting them done she kept burning me with the wax and also spit on me and said nothing. At one pt the wax was in my hair. I wanted to speak to the manager but waited because she was the manager on duty. Next day called to speak to another manager and apparetnly I didnt now i had gotten ahold of the same lady in question.

She started screaming saying for me to go back and she would fix it. But i told her yesterday to do so, and got them more messed up. So i just told her I'd report them and she hung up on me.

ps.

Did my 10 yr old sisters also and burned her 2 days later still has the red mark.

And this is everytime we go there we get this rude lady. Maybe nothing can be done, but ill let the wordd out to every website about this.