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Nailberry

Nailberry

www.nailberry.co.uk
What is your customer experience with Nailberry?

Nailberry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star based on 1 customer review; consumers are mostly dissatisfied with customer service, product diversity, and note a high price level.

Positive Feedback

No positive feedback appears in the single review; there are no endorsements of service or products.

Negative Feedback / Risk Areas

  • Repeated, unresolved back order emails and unresponsiveness reflect common Nailberry customer complaints.
  • Customers report paying with no reply and requests for refunds not handled, indicating billing and refunds issues.
  • Poor customer service and limited product diversity contrasted with a high price level.

Key Takeaways for Future Customers

  • Check Nailberry reviews before ordering and expect possible delays on back orders.
  • Verify refund and billing policies and be prepared to follow up if customer service is unresponsive.
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Penrith, Cumbria

Back order

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Have emailed several times regarding a back order which Ive paid for and no reply Im so sick of them

User's recommendation: Bad customer service!

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Lynne R Lwk

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Verified Reviewer

Back order

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AI Highlights
  • - Customer ordered colour hippy chick and paid.
  • - They emailed repeatedly and were told end of March, with no reply.
  • - They now request a refund.

I ordered a colour - hippy chick combined in my order weeks ago!

Ive emailed several times to be told end of March!! Ive waited and paid weeks ago now no reply from emails .

Im very pissed off and want a refund of my money youve had weeks!

Loss:
$16

Preferred solution: Full refund

User's recommendation: Very poor customer service ignorant!

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