NAD Electronics
NAD Electronics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NAD Electronics has a 3.2 star rating from 3 reviews with mostly neutral sentiment and 100% would likely recommend. Reviewers value product diversity, exchange and refund policies, and note a low price level; see NAD Electronics reviews for context.
Key Takeaways for Future Customers
- Customer service can be helpful and patient resolving BluOS and setup issues.
- Expect firmware and network setup to require support rather than simple in-app options.
- Watch for NAD Electronics customer complaints involving manuals and online support delays.
Negative Feedback / Risk Areas
- Firmware upgrades have reportedly rendered devices unresponsive.
- Some models lack clear settings to reconnect to a new WiFi network.
- Customers report lengthy online support waits and at least one billing dispute mentioning refunds and subscriptions.
Positive Feedback
Multiple reviewers praise knowledgeable agents by name and long-term satisfaction with NAD amplifiers, noting successful issue resolution and overall good service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NAD Electronics has a 3.2 star rating from 3 reviews with mostly neutral sentiment and 100% would likely recommend. Reviewers value product diversity, exchange and refund policies, and note a low price level; see NAD Electronics reviews for context.
Key Takeaways for Future Customers
- Customer service can be helpful and patient resolving BluOS and setup issues.
- Expect firmware and network setup to require support rather than simple in-app options.
- Watch for NAD Electronics customer complaints involving manuals and online support delays.
Negative Feedback / Risk Areas
- Firmware upgrades have reportedly rendered devices unresponsive.
- Some models lack clear settings to reconnect to a new WiFi network.
- Customers report lengthy online support waits and at least one billing dispute mentioning refunds and subscriptions.
Positive Feedback
Multiple reviewers praise knowledgeable agents by name and long-term satisfaction with NAD amplifiers, noting successful issue resolution and overall good service.
Avon, Colorado
Inability to Connect my NAD C658 to a new home Wifi Network
I purchased the C-658 about 1 1/2 years ago and it easily connected to my Wifi network and worked without issues for the next year. About 2-3 months ago, we completely rewired our home and installed a new router and Wifi network with new credentials.
The C-658 will not connect to the new network. I have looked through the manual and everything I could find online, which states I just go to "Settings" and then "Network Settings" and connect it to the new network.
However, there is no such setting in the C-658 at this time. This seems like a pretty easy thing to have included in a $2000 plus piece of equipment.
However, it apparently was not done and you folks have provided consumers no way to resolve this. Pretty dang stupid, don't you think?
Dave
User's recommendation: Get to NAD customer service. John was patient, knowledgeable, and spent about 40 minutes with me and solved the problem while waiting for the NAD 658 to update the firmware and BLUOS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe issue was resolved.
The software update has removed the factory reset from the app. Only the hard reset from the until is available now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
I want my money back i never once subscribed to you have taken £140 out my bank!!! This site is a total scam I will seek legal action if my money is not sent back total disgrace ;(
User's recommendation: Don't bother
Salt Lake City, Utah
Connect iPhone to BluOS app (new network)
Your agent was very helpful in resolving my issues. I have no other problems with setting up the C 700 in a new location.
Thanks for the great service.
User's recommendation: I have had an excellent experience with the two NAD amplifier products I have used over the past almost 40 years.
New York, New York
Connect iPhone to BluOS app (new network)
Vicky gave great customer service. She resolved all my issues and even called me back punctually when i had a conflict and couldnt complete the fix on the first call. Excellent agent!
User's recommendation: I’ve used NAD amplifiers for 40 years and recommend the company, their products and service wholeheartedly!
Online customer support following a BLUOS firmware upgrade not fit fo purpose has left me with a very expensive paperweight.Waited 18 days fie online support to be informed how to carry out a factory
None exit any customer support.A firmware upgrade that had left me with a very expensive paperweight ( Nad m10 v1 )
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNAD Viso 1 AP
Request for Speaker Update File
I am writing to request the update file for the speaker model NAD Viso 1 AP. The speaker has functionality problems.
I blame it on damaged firmware.
Serial number: K38VISO1APW032192
Could you kindly provide me with the necessary update file or guide me on where I can find it on your official website?
I would greatly appreciate any assistance you can provide in this matter.
Thank you for your attention to this request. Please let me know if there is any additional information or details you require from my end.
Matthews, North Carolina
Setup
With so much control of my new C658 run by the BluOS I expected a better startup process. I fumbled thru and got things to work but found it less than a stellar experience. Guessing and searching to make connections and upgrade was make YOU name your support PISSEDconsumer
User's recommendation: hope the online manual offers a better path
Kelowna, British Columbia
M33 Sub out frequency
Have M33. Ready to add a subwoofer to the system.
In M33 manual it says 80hz for subout 1and 2.
Is it a fixed at 80hz? For the LFE subwoofer inlet?
I also find on bluOS the subwoofer frequency can be adjust 40 to 120 hz.
Which is the case?
Thanks,
Michael
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNAD c 388 MQA capable?
Hello, I have a node 2i connected vía coax to a NAD C 388 (without bluos module )
I have tidal and want to listen to MQA quality
Shall I set the node 2i to external MQA DAC? Or will the 388 do the whole MQA decoding?
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