Myxfitness
Myxfitness Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Myxfitness has 2.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good bike.
Cons: Bogus customer service.Recent recommendations regarding this business are as follows: "The bike is good, better than those Peloton *** but don’t bother with their workout contract if they won’t answer phone or emails".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Myxfitness has 2.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good bike.
Cons: Bogus customer service.Recent recommendations regarding this business are as follows: "The bike is good, better than those Peloton *** but don’t bother with their workout contract if they won’t answer phone or emails".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Media from reviews
Salt Lake City, Utah
Outstanding Customer Support!
They answered my questions, helped me fix the problem and gave me step by step instructions on how to fix the problem if it happens again. Outstanding!
Thank you! I highly recommend their customer service team.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Can’t power up
We can turn the bike on, can connect to wifi. Then wont work from their, wont update, cant use bike.
Preferred solution: Just want it fixed so we can use it or a new one.
Hollywood, Maryland
No resolution
Still having pedal issues with the pedals no help has been offered at all just a trouble shooting guide
Missing heart rate monitor
No number is working and no one will answer. Customer service is awful.
I was given 3 different numbers and every single one didnt work. The website said the hours of business were between 6am and 4pm and it is currently 7:48am and it said please call back during normal business hours.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolute worst customer service
Complete *** three times on hold for 45 minutes with some *** recording saying we are unable to take your call. Well you took our money *** for the bike and then sold your workout content what?
Twice? Three times? You manage to charge our account for stuff we cant access unless we create another account.
Im trying to have one viable account. I think your CEO must one serious *** stick.
- Good bike
- Bogus customer service
Preferred solution: Cancel old account that doesn’t work anymore, keep the new one to access workouts. Duh.
User's recommendation: The bike is good, better than those Peloton *** but don’t bother with their workout contract if they won’t answer phone or emails
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