Flexible MRP software for small manufacturers

My business was growing beyond what we could manage with pen and paper. We were introduced to MISys through our SAGE rep. We spent several months reviewing MISys and another six months receiving training and getting ready to implement. We have been live since the first week in Jan and 99% of our problems were self inflicted. We are a job shop manufacture with varying requirements from our customers and even more so varying needs from our suppliers. Every software has its limitations but our support from MISys help us understand the limitations and they worked with us to adapt either MISys or our procedures so we could get the maximum benefit possible. If your looking for a MRP system with reasonable flexibility and great customer service, you need to give MISys a hard look.
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ID
#628333 Review #628333 is a subjective opinion of poster.
Location
Fitchburg, Massachusetts
Reason of review
Good quality
New Reviewer

Mysis Manufacturing Software

I regret beyond words the very second we installed this utter trash on our computers. Their support is this new age *** of having to pay to talk to someone, only to be left with "well, not sure what to tell ya!" as their so-called "suppor" Otherwise you are given a random email which is as useless as it is pointless. I can't wait for the new fiscal year when we hit "UNINSTALL" I wish we could go back to the old days, when we were able to deal with problems the old fashioned way at high noon. It would save others from having to be sucked into their scamware at the same time. If you want to know how their software helps a business, imagine the most pissed off and angry you have ever been, and now imagine you had to PAY to get to that point. That is how well Mysis software works for you.
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ID
#346263 Review #346263 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$8000

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