Jessica Hast23

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Payments Missing

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MyRacehorse - Payments Missing
Updated by user Mar 24, 2023

Investments that go to My Racehorse are not fully returned. I’ve received partial payments on my initial investments. Recently, the company went into a small decline and when it had hired less employees I did not receive a regular annual payback that I’m supposed to get.

Original review Mar 24, 2023
On 3/1/23 I didnt receive my annual dividend of $9.68 from MyRacehorse. They said it was mailed as a check. Then they said it would be a direct deposit into my bank account. The company recently changed its main phone number and is suffering staffing shortages. If you call the main office there is a young female operator with no supervisor or additional support. After I found the new phone number and called again Ms. Boston said that the payment system had maintenance issues and payments to customers were in delay.
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  • Videos of racehorses
  • Payments missing

Preferred solution: Full refund

User's recommendation: Missing Payments

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