Criag Ili

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Monica, California

Cancel

Attempting to cancel my order. Tried the number on this website and the number on their website.

The number featured on this website, the 844 number can't be reached from where I'm calling from (SoCal)?

The number on their website, 801-252-****, just constantly rings and hangs up after about 2 minutes. Frustrating.

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User's recommendation: Make sure you actually want to place your order. Likely won't get mine cancelled and will have to pay to ship the items back to them. Very disappointing.

Anonymous
map-marker Queens, New York

FOLSE CLAIM

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I ORDERD A CREATIN IT S BEEN 5 DAYS NOW AND U GUYS SENT AN EMAIL SAYING THAT THE DELIEVRY WAS SHIPPED WHILE IT S NOT

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Gregory D Ldj

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Verified Reviewer
| map-marker Salt Lake City, Utah

Didn't receive discounts

I did not receive my discount on the powders that was stated on my order. It wasnt present on my bill with Klarma.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pearland, Texas

Need to send returns to Europe from the US?!

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Myprotein USA - Need to send returns to Europe from the US?!

I ordered the vegan clear protein (2 containers and 2 samples). The first sample was delicious, so I took advantage of a 50% off sale before opening the container flavors--who can mess up peach lemonade?

Apparently My Protein can. It tasted like rotted potatoes and was horrible to finish. But I had another order on the way. Should be easy to return product that hadn't been opened, right?

WRONG. 1) You have to request a refund for food products differently than clothes--not intuitive. Then there's another form to get the RA. The company wanted me to pay for postage from the US to POLAND, and they do not cover return costs for "unwanted goods".

It will cost as much as my refund to ship the product!

Ridiculous company and I'll likely have to figure out how to doctor this nasty protein because I refuse to pay almost 80% of the refund price to ship it and not get the fee refunded. Never shopping with this company again.

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User's recommendation: Stay away. How do they mess up PEACH LEMONADE.

Lucas C Zbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is my order

They sent me an email saying my package was delivered. Never got it.

On top of that their customer service numbers when i would call would say user busy and never work. So much for this company

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Loss:
$33
Pros:
  • Cheap
Cons:
  • Poor customer service
  • Doesnt give you your packages

Preferred solution: Deliver product or service ordered

Keder W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alexandria, Virginia

I can't order extreme gainer protein

I just wanna try order Extreme gainer protein but I cant its been long time when I will be available please?

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Anonymous
map-marker Singapore, Singapore

Product availability and packaging sizes UK vs US

I was buying my Collagen protein from the UK but now I cannot anymore.

US product is 3 times the price, you dont habe strawberry or vanilla and you dont offer 2.5 kg packaging. Not very Green of you and you are screwing US customers.

Why do you think people arent aware of this and your poor practices?

Let us buy from where we wsnt if you arent going to offer products in the US.

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User's recommendation: Let US buy from UK again

Barbara M Mdm
map-marker Alpena, Michigan

That’s how I feel

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Missing/undelivered merchandise that I have as of yet to receive since placing my order on 12/12/22.

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Barbara M Mdm
map-marker Alpena, Michigan

Missing merchandise

I did not receive 2 athletic bras I ordered on 12/12/22. The email recently showed fulfilled but that is not accurate.

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Me D Kho

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven't recd order.

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Myprotein USA - Haven't recd order.

Have been calling them Fr a week now and have not been able to get a working number

Ordered big package and nothing has come in yet

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Cons:
  • Con artists thieves lack of professionalism

Preferred solution: Full refund

User's recommendation: DO NOT ORDER FROM THIS COMPANY “MYPROTEIN”

Desi S Jhj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Canceled

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No way to get in touch with this company and they cancel your order for no reason. The worst online system I ever encountered. U must write 100 symbols or it will not send.

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Preferred solution: Explanation for cancelled order

User's recommendation: I recommend getting protein elsewhere

Anonymous
map-marker Dallas, Texas

Haven't recd order.

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Recd an email that I should hv had my order on Sunday the 19th of Sept. it is Tuesday and no order showed up yet

Have been calling 3 different numbers I found for them and 1is disscontinued, 1.

Is disconnected and the last one rings non stop until it hangs up on me

Terrible service!!! I want a full refund!!!

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Crystal R Thd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lansing, Michigan

How can I get a credit

I ordered 3 pea protein bags for 20% off not even 24 hours later it’s 30% off . They wouldn’t help me talking to Daniel from my protein on chat.

His supervisor told me I’d have to return the item and rebuy but obviously I can’t since it hasn’t even been shipped yet . I would just like the difference back times are hard right now any little bit back helps. I’ve been a costumer for years never had an issue till now. Even 2 of the bags of protein I got in my last order were busted open and I didn’t say anything but I should have .

Pea protein was everywhere and these are expensive. If you can credit the difference I would greatly appreciate it.

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