MyPoolYard
MyPoolYard Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review with 100% unfavorable feedback; consumers are mostly dissatisfied and cite billing and customer service failures.
Positive Feedback
One reviewer noted a good price despite reporting the price level is high overall in other comments.
Negative Feedback / Risk Areas
- Repeated complaints about horrible customer service and rude interactions, reflected in MyPoolYard reviews.
- Billing issues including withheld sales tax and disputed refunds, prompting MyPoolYard customer complaints.
- Order fulfillment problems with charged but undelivered parts and poor communication.
Key Takeaways for Future Customers
- Confirm stock and shipment before paying.
- Document refunds and sales tax communications.
- Consider alternatives if reliable customer service and billing transparency matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review with 100% unfavorable feedback; consumers are mostly dissatisfied and cite billing and customer service failures.
Positive Feedback
One reviewer noted a good price despite reporting the price level is high overall in other comments.
Negative Feedback / Risk Areas
- Repeated complaints about horrible customer service and rude interactions, reflected in MyPoolYard reviews.
- Billing issues including withheld sales tax and disputed refunds, prompting MyPoolYard customer complaints.
- Order fulfillment problems with charged but undelivered parts and poor communication.
Key Takeaways for Future Customers
- Confirm stock and shipment before paying.
- Document refunds and sales tax communications.
- Consider alternatives if reliable customer service and billing transparency matter.
Post Falls, Idaho
Terrible customer service
- - Charged full price but never delivered the part.
- - Promised same-day shipment but it never arrived and the part was not available.
ordered part and they charged my card for entire cost - waited 3 days never got part - called and was assured part was being sent out that day - never got part 3 days later - called again and then was told they didn't have the part at all and was trying to locate - no one ever called me to let me know - I would never deal with this company again
Horrible Customer Service and kept my Sales Tax
- - Refund was issued minus return shipping and $47.36 sales tax.
- - Seller yelled and hung up.
- - Amazon opened a report; item is with seller.
I returned an item that I had purchased on Amazon. I received a refund of my item minus return shipping minus my sales tax.
When I contacted him to let him know he still owed my the $47.36 sales tax he argued with me then by the end of our call he yelled at me telling me it's a restocking fee and "I don't give a *** what you do" and hung up the phone. I contacted Amazon and they did a report. I have now received a return label for a refund but he already has the product. I just called him and let him know the label does me no good as he already has the product and he told me I'm lucky I got back what I did as he could have charged me 50% restocking fee of $498.50.
BUYER BEWARE. HORRIBLE CUSTOMER SERVICE. He owes me $47.36 in sales tax.
What kind of company uses vulgar language and hangs up the phone? I have all the documents to prove it.
- He had a good price
- Horrible customer service and keeps the sales tax
Preferred solution: Full refund
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