
MyPoolYard
www.mypoolyard.com
MyPoolYard Overview
MyPoolYard has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: He had a good price.
Cons: Horrible customer service and keeps the sales tax.Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Anonymous
Terrible customer service
ordered part and they charged my card for entire cost - waited 3 days never got part - called and was assured part was being sent out that day - never got part 3 days later - called again and then was told they didn't have the part at all and was trying to locate - no one ever called me to let me know - I would never deal with this company again
Rene M Zpp
Horrible Customer Service and kept my Sales Tax
I returned an item that I had purchased on Amazon. I received a refund of my item minus return shipping minus my sales tax. When I contacted him to let him know he still owed my the $47.36 sales tax he argued with me then by the end of our call he yelled at me telling me it's a restocking fee and "I don't give a *** what you do" and hung up the phone. I contacted Amazon and they did a report. I have now received a return label for a refund but he already has the product. I just called him and let him know the label does me no good as he already has the product and he told me I'm lucky I got back what I did as he could have charged me 50% restocking fee of $498.50. BUYER BEWARE. HORRIBLE CUSTOMER SERVICE. He owes me $47.36 in sales tax. What kind of company uses vulgar language and hangs up the phone? I have all the documents to prove it.
Loss:
$47
Pros:
- He had a good price
Cons:
- Horrible customer service and keeps the sales tax
Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution: Full refund
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MyPoolYard