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589 comments
The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is. The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep...
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Larry Taylor
Home Improvement Expert
#1713530

As stated on mypillow.com, MyPillow has a 60-day money-back guarantee. If any customer is not 100% satisfied with the quality of purchase, the company provides a full refund (...

Author
Reason of review
Not as described/ advertised
Review #588205 is a subjective opinion of poster.
Featured
74 comments
1.0
Details
MyPillow - Buyer Beware - Mattress Topper
MyPillow - Buyer Beware - Mattress Topper
MyPillow - Buyer Beware - Mattress Topper
I have to say, buyer beware. I ordered the mattress topper and it arrived with a tear. The same day it arrived I sent customer service a photo, and also showed where part of the topper had been glued. Who ever shipped it knew there was a problem. The topper is vacuum...
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Anonymous
#1714055

Thank you. This rules out My Pillow. Bad customer service is a show stopper for me.

Author
Pros
  • Product comfortable
Cons
  • Did not care
  • No warranty
  • Quality control
Reason of review
Damaged or defective
Loss
$170
Preferred solution
Full refund
Review #1111494 is a subjective opinion of poster.
11 comments
I bought 2 my pillows from bed bath and beyond as a gift. A week later i bought 2 my pillows from the my pillow web site.The 2 i bought at bb and beyond were gifts the 2 i bought from the web site were for my wife and myself. when they arrived they were totally...
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Anonymous
#1632780

Thanks for this!!! I was going to buy a set for a gift and now I will not buy this product from either one. I was looking into purchasing the mattress pad also from my pillows...

Author
Location
Brooklyn, New York
Cons
  • Deception
  • Customer service
Reason of review
Not as described/ advertised
Loss
$110
Preferred solution
Let the company propose a solution
Review #575798 is a subjective opinion of poster.
11 comments
1.7
Details
I have a My Pillow and have had it for a few years now but have always had to turn it and fluff it. When I received it, I was surprised at how lumpy it was because it is basically cut up pieces of foam rubber. Anyway, my husband and I use several pillows on our bed...
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Anonymous
#1674767

It’s not made of rubber moron

Author
Location
Ada, Oklahoma
Cons
  • Foam rubber pieces
  • Fine print
Review #551811 is a subjective opinion of poster.
39 comments
1.9
Details
I fell for the buy one get one free. I paid over $64 and expected to get TWO pillows, buy one get one free. Well one arrived and the invoice read $109 less $64 discount...billed $64. Thats NOT what I agreed to. I agreed to pay $64 for two pillows. I called customer...
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Anonymous
#1548662

Have been ripped off by not one but THREE of their so-called promos. My own fault I guess. I should have known better after the first time they scammed me. Too bad but will no...

Author
Cons
  • Hang up and lies
Reason of review
Not as described/ advertised
Loss
$64
Preferred solution
Deliver product or service ordered
Review #554780 is a subjective opinion of poster.
36 comments
Additional Notes Complaint Category: None of the Above - Advertising Complaint Issue Complaint: No one reads the fine print for a $19.99 purchase. My pillow order #*********. After having problems sleeping awoke to infomercial with claims of the best pillow ever....
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Anonymous
#1365055

Does anyone have a video or picture of the commercial showing where it was 2 for 19.95? If so can you send it to me please? I've looked for 2 days, and haven't had any luck. T...

Author
Loss
$179
Review #515713 is a subjective opinion of poster.
Featured
36 comments
1.0
Details
MyPillow caused bad caused of hives
MyPillow caused bad caused of hives
I'm a 64 year old male, fit and healthy, with no history of allergies. I purchased a standard size Mypillow and received it mid October, 2016. It worked as advertised and I was initially happy with it. On Saturday morning, 11-19-16, that abruptly changed. Out of...
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Anonymous
#1619997

I used pillow for about 1 yr. I woke up with rash on neck, jaw area I sleep on. Wasn't sure because I had the pillow 1 yr and rash just begun. Anyone else get a rash AFTER usi...

Author
Pros
  • It seemed to work as advertised
Cons
  • It gave my a bad case of hives
Reason of review
Bad quality
Tags
  • Allergic Reaction To mypillow
Review #966842 is a subjective opinion of poster.
61 comments
3.6
Details
Bought a My Pillow for myself. I loved it and bought another for my husband. It cost $50.00 at my local Walmart. I washed and dried it as recommended and am very displeased. My neck aches are back. I slept on my husband's unwashed pillow and no problems. Wondered if...
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Anonymous
#1692343

When you wash them, it takes FOREVER to get the chemical smell. Also drying it takes hours!!!! I have to dry it 4-5 high heat 69 minutes each and it is still damp. Love the pi...

Author
Pros
  • Comfort until laundering
Cons
  • Very uncomfortable after laundering as recomended
Reason of review
My pillow did not retain it's original condition after laundering as recommended and advertised. Loved it before but very uncomfortable after.
Loss
$50
Preferred solution
Let the company propose a solution
Review #761115 is a subjective opinion of poster.
188 comments
1.0
Details
My complaint is that I'am getting tired of there horrible commercials! I wish they would take there commericals off the air!!! These commericals are just as bad as their products! I don't know why I have to enter 80 words + just to get a complaint published! Anybody...
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Anonymous
#1690129

Commercials are annoying and horrible. He also claims pillows don’t lose stability, yet in one commercial he presses down with his right hand, and his left has shortened the p...

Author
Reason of review
Your commericals suck!!!
Review #793611 is a subjective opinion of poster.

Contact MyPillow Customer Service

Mailing Address:
My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States
Phone:
(800) 544-8939
All MyPillow Contacts

Latest Question

MyPillow Questions
Featured
26 comments
1.6
Details
MyPillow - Patented interlocking fill scam
MyPillow - Patented interlocking fill scam
I Do not like my pillow it got more firm every time it was washed. Was not getting anywhere with customer service so I decided to do a little surgery on my pillow and take some of the fill out . I thought MAYBE this would make it comfortable. NOPE!! And here is a...
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Anonymous
#1639976

Lol *** quality post from someone who should clearly see a chiropractor

Author
Cons
  • Shredded foam lumpy
Reason of review
Bad quality
Review #997255 is a subjective opinion of poster.