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Mynamenecklace Necklace Review
I received a monogram necklace as a gift. I've only worn it 3 times. The chain broke and the monogram is tarnished?! I sent email on Sunday with a photo explaining the item was a gift and asking about replacement procedure. I have since gone back and forth with...
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LadyScot

LadyScot So why not contact your gifter and ask them for the order details for the warranty? Any reasonable person would do this.

darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Mynamenecklace - Dodgy Company - Don't buy from these people.
Mynamenecklace - Dodgy Company - Don't buy from these people.
Two years ago I ordered 3 necklaces for my 3 nieces for Christmas. I received all 3 but one was incorrectly spelt, so one of my nieces didn't receive her necklace for Christmas. I ordered a necklace for my granddaughter last year as a birthday gift. My grand daughter...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

I didn't like
  • Quality of products
  • Not getting my product or my money back
#1016395
Reply to reviews
I ordered a necklace with my name and it comes out with it hard to read. I emailed the address it had said. I sent a picture of the product, their response was a refund takes too long and their are fees that would occur. They were terrible, didn't care. They blamed the...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
I didn't like
  • Difficult to contact
  • Customer services
  • Quality
#1015670
Reply to reviews

Delivery Service Review

#1025037
I am extremley upset i ordered a necklace for my grandchildren to give to there mum back at the beginning of march . I still have not received it . I emailed customer service twice today and they have not got back to me . I want a full refund as i am going to have to buy something else . Please can you look into this for me . Pam james . Email address is p.james@hotmail.co.uk
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Short Review for March 17, 2017, Pc_order_processing

#1022255
1.0
After a succesful transaction i never recieve any confirmation email..
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Mynamenecklace Necklace Review

#1021342
1.5
No contact about where my order is. Want a full refund.
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14K Gold Heart Name Necklace Review

#1020957
1.5
Purchased necklace With warranty for $190. Necklace broke within 3 weeks. I've sent several emails with no response at all.
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It has been about 2 weeks since I placed an order and I have tried to check status. NO ANSWER. I have not even gotten a confirmation email. There is no number on the website where you can even speak to someone. I will not be recommending this website whatsoever. I...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

#1014789
Reply to reviews
Said It Was No Longer In Service... I Am Very Unhappy. Ive Tried To Email The Company Several Times And Noone Has Contacted Me Back.
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Anonymous

DeeDeeB I purchased a 3 initial monogram necklace from them approximately 2 years ago. I have worn the necklace about 3 to 4 times. I took it out to wear it today and the *** neckla...

Anonymous

Anonymous If their not in business then why can you still buy merchandise from them?

MyNameNecklace has the worst customer service I have ever seen! Their delivery system is unreliable! I trusted the company to offer a present to my wife, the necklace was lost and they won't even offer a shipping upgrade to send it again, so I have to wait an extra...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
#1003406
Reply to reviews
The website is misleading and the product delivered was shocking, the sparkling letter of the name necklace was dipped in glitter and the sterling silver isn't sterling silver! The customer service team, isn't actually a team. Save your money, I'm currently putting a...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

seeing as though i have no response i have decide to copy the link of all these reviews and continue posting on their Facebook page. I know they delete bad reviews or questions but I'm not sure they can keep up with me. Im also writing an Article to be published for a...
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darcyneil

darcyneil Hi,Thank you for your review. Can you please email me with details of your order at darcy@mynamenecklace.com so I can assist you promptly?Looking forward to hearing from you.S...

Debs2017

Debs2017 After numerous e-mails to and frow I'm pleased to say the problem has been resolved satisfactory and that I have received a full refund. Thank you.

1.2
I didn't like
  • No response from customer service
  • Deleting facebook comments or questions
  • Pretending to be australian based and not
#996324
Reply to reviews
I ordered an item early in December 2016, their website promised delivery before Christmas. I still have not received the parcel. After following up on their generic emails which gives a shipping date but no delivery date or tracking information, I was told to email...
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Contact Mynamenecklace

Headquarters Address:
Mynamenecklace
14455 N Hayden Road Suite 226
Scottsdale, AZ 85260
Phone:
(408) 786-5881
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Top Rated Products Manufactured by Mynamenecklace

I am so upset as i ordered a necklace for my daughters birthday on the 21/01/17and now i am not getting it till the 2/02/17 i have emaiked seceral time but there is no reply till 4 days later there is no contact number to call it is absolutely disgusting they were...
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darcyneil

darcyneil Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Anonymous

Anonymous did you get your money back?