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MyMiniFactory

MyMiniFactory

www.myminifactory.com
What is your customer experience with MyMiniFactory?

MyMiniFactory Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied, citing problems with billing, refunds, subscriptions and poor customer service, and reviewers note the price level of this organization is high.

Positive Feedback

Some users value the platform's concept and creator memberships despite the issues noted in MyMiniFactory reviews.

Negative Feedback / Risk Areas

  • Repeated unauthorized or unexplained charges and disputed billing entries reported.
  • Difficulty reaching support due to a nonfunctional customer service contact page.
  • Slow or missing refunds after accidental charges.

Key Takeaways for Future Customers

  • Check payment records and monitor PayPal or card statements for extra subscription charges.
  • Expect possible delays when seeking refunds or contacting customer service about memberships.
  • Search MyMiniFactory customer complaints and reviews before subscribing to creators or tribes.
View full overview ›

Media from reviews

MyMiniFactory - Overcharged money for a subscription
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Anonymous
map-marker Fernley, Nevada

Overcharged money for a subscription

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AI Highlights
  • Customer service page is blank.
  • Five months of $8 monthly charges since Sep 2025, plus a $3 Tribe subscription, please stop charges and contact me.
MyMiniFactory - Overcharged money for a subscription

First of all, your customer service contact page is not working and display only a blank white page with no information, so I have had to resort to using this service to contact you.

I just saw that for the last 5 months (Since September 2025), I have been charged $8 for no reason at all.

I have one subscription that I just cancelled,and it was $3 per month for a Tribe subscription to "WitchsongMiniatures's Tribe (Gold)".

But starting in September, I have been charged an additional $8 for something unknown. There is nothing else in my subscription list, but PayPal clearly shows two charges coming in each month for $3 and $8. All charges are on the first of every month, except the very first $8 charge was on 6 September 2025, 10:45 PM (then on the first of ever month).

The charges are going to my PayPal account "bricechurch@***.com".

I want all charges to cease immediately!

Please contact me asap.

View full review
CRISTINA C Pdi

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Verified Reviewer

Unauthorized Charge – Request for Immediate Refund

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AI Highlights
  • Charged EUR 44.82 for an order I did not place.
  • Please refund the charged amount to the card ending 1158.

I have been charged EUR 44.82 for an order that I never placed, neither through your website nor via any other channels. I hereby request the immediate refund of the amount charged to my card ending in 1158.

Thank you for your prompt attention to this matter.

Preferred solution: Full refund

View full review

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