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MyHealthONE

MyHealthONE

myhealthone.com
What is your customer experience with MyHealthONE?

MyHealthONE Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MyHealthONE reviews show a 2.0 star rating from 1 customer, with consumers mostly dissatisfied and a 100% unfavorable distribution. Recent recommendation: Need to be corrected. Reviewers note high price level and emphasize billing practices and exchange, refund and cancellation policy.

Key Takeaways for Future Customers

  • Expect potential account and portal access issues when managing your MyHealthONE account.
  • Prepare for billing questions and check refund or cancellation terms closely.
  • Customer service responsiveness may be a deciding factor.

Negative Feedback / Risk Areas

  • Inaccurate medical record details reported.
  • Account lockouts and verification failures.
  • Poor customer service communication and listening noted.

Positive Feedback

Reviewers value the focus on billing practices and the exchange, refund and cancellation policy.

View full overview ›

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Anonymous
map-marker Summerville, South Carolina

Inaccurate info in Record

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There is Inaccurate info in my record on portal. On July 5, 2017 it says I smoke cigarettes. use to smoke quit 20 years ago.

User's recommendation: Need to be corrected

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Adessa Erf

Customer Service for Myhealthone Account

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AI Highlights
  • - Representative has a heavy accent and poor listening.
  • - Website locks me out of my account and verification still denies access.

The woman on the line accent is so heavy and her listening skills are pretty bad!

I have repeated myself so many times.

The website locked me out of my own account and when i tried verifying it was me with my own personal information it still kept me out of my account. Not sure why my representative

Has hearing issues but i would assume that is an important part of the job!!!

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