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The product is not what I ordered and the company refuses to remake it or provide a refund.

WARNING: ABSOLUTELY DO NOT USE THIS COMPANY! THEY CLAIM TO MAKE CHANGES TO THE DOLL YOU ORDER BASED ON RECOMMENDATIONS PROVIDED BY YOU, BUT DON'T. I made it very clear that the doll I ordered needed a change in hair colour- TWICE!!! I still received a doll with dark brown hair, when the person it is supposed to resemble has blonde hair! When I contacted customer service for assistance I was told there is nothing they could do since I approved the final doll. This is an absolute lie - you are not given the opportunity to see the last changes before the doll is shipped. If I had seen this disaster before it was shipped, I would've insisted for the THIRD time that the hair colour needs to be changed! This doll is useless to me now - I can't give it to the intended recipient, because it doesn't look a thing like him! This is an expensive product and for it to not even have the right hair colour is NOT ACCEPTABLE. Do yourself a favor and stay far far away from this company.

User's recommendation: Do not use this company!

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#2099401 Review #2099401 is a subjective opinion of poster.
Jaisalmer, Rajasthan
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Art for Your Home Not Museums

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Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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