Nur D Xss

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Penerimaan Roadtax sangat lambat

Process penghantaran roadtax kepada pelanggan sangat lambat. Saya renew roadtax pada 29 Feb 2024, sampai sekarang, 20 March 2024, masih belum sampai2. Bila tanya customer survices, sangat tidak membantu. Live chat juga sama, hantar email juga. Process yang sangat stress kan pengguna. Ingat nak jimat masa untuk renew roadtax sendiri dengan MyEg. Sila perbaiki service anda kepada pelanggan anda.B
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Preferred solution: Deliver product or service ordered

Iriz A

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| map-marker Perai, Penang

From 6 july 2023 till today 2 Aug

MyEG Services Berhad - From 6 july 2023 till today 2 Aug
MyEG Services Berhad - From 6 july 2023 till today 2 Aug - Image 2
MyEG Services Berhad - From 6 july 2023 till today 2 Aug - Image 3
My roadtax still havent received till now. I still want my hard copy to be kept.What took so long for you to deliver my rtax? And your CS not helpful at all everytime give reason only.Your services suck noeadays compared to last time
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User's recommendation: To Othersc out there dont ever use MYEG if dont want to experience like me.use Bijak or renew yourself

Anonymous
map-marker Shah Alam, Selangor

Very bad service.

Delivery man very very rude. Wanted to scan my mykad. When I protested for security reason he scolded me as "kurang ajar". Next I called the myeg hotline and the lady on the other end of the line is totally not helpful. So frustrated when the delivery man with a threatening tone ask "if I want my road tax or not". I think they totally don't understand what is service industry. They don't understand or cannot understand they are selling services.
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SIOWLI P
map-marker Petaling Jaya, Selangor

Bad service and no action taken despite many call

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I have made 3 calls to myeg in separate day but no action was really taken to deliver my roadtax. no call and nothing.
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User's recommendation: pls use bjak instead o myeg

Liza D Mxj

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Renew roadtax

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MyEG Services Berhad - Renew roadtax
Hai..i already renew mt road tax using myeg service end of july..but then my road tax has not being send to me untill today 26/10/2021..i have waited for almost 2 months for the road tax..last movement was on 14/10/2021..they said unable to send due to premises closed. As far as i know i am using my workplace address and my office open until 5..while they attempt to send the road tax they never call me toask whether can send or not..tq
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