I have a problem

MyDomain - I have a problem
MyDomain - I have a problem
MyDomain - I have a problem
I bought a domain with you but i wrote wrong email . I need to correct it asap . Am late for my work

User's recommendation: Make a customer service number that answers all the time.

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ID
#3447200 Review #3447200 is a subjective opinion of poster.
Location
Alphen Aan Den Rijn, South Holland

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Verified Reviewer
New Reviewer

The worst customer service of all time,

Their office contacted me a customer of 22 years, to verify my account. My webmaster tried to reason with them but they were adamant that I needed to submit documentation. I submitted document from the NYS Dept of State, my Passport, and the last 4 digits of credit card number. It still wasn't enough. Now they tell me that the passport has to be in color. I decided to close the account as they don't treat customers professionally or reasonably.

User's recommendation: Stay Away from these bureaucrats of insanity.

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ID
#2472944 Review #2472944 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$1
Preferred solution
Apology

Just checking on hosting & domain name