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The worst customer service of all time,
User's recommendation: Stay Away from these bureaucrats of insanity.
- Poor customer service
Just checking on hosting & domain name
Unreliable, very very bad customer service - don't use it!
Domains held to ransom
Web Hosting Mydomain.com
Finally! I sent a letter to the BBB and they really came through.
Within days I had two phone calls and the guy actually followed up. Unfortunate it took all that effort since they lost my business within a couple of weeks of the snafu.
Got my refund and release of the domain name. Thanks to a bunch of followup and the BBB.
Ok so it is now August 20th. I wrote various letters including an official BBB complaint.
I believe the BBB at least helped with getting a real phone call however they (mydomain) happened to call me in the middle of my work day and I never have really talked to anyone. I exchanged voice mail and once again provided them with the information they asked for. Today the ticket has an entry that they need more information and it is signed by yet another person who has never been involved in this nearly 3 month old debacle.
I hope that you never choose MYDOMAIN.COM for anything. You might as well burn your money.
MyDomain.com - Phoney follow up
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