20 CLAIMED LOSSES
4 TOTAL REVIEWS
1.2K PAGE VIEWS
I provided wrong address for dog tags
I need to give correct address. I provided wrong address and need to provide the correct one. So it doesnt go to wrong place
Deliver product or service ordered
Great products and fast shipping.
Excellent products, excellent customer service and excellent shipping time! I ordered and had the tags on my door step 2 days later. The tags look fantastic and are very lightweight. They did their job, been in the hospital twice since receiving them and was unconscious, and yep, the tags were easy enough for the EMS to read and understand and the shine on the chain was enough to be noticed right away. Both times the EMS complimented the tags on how easy to find and read they were :) I will be a returning customer and will tell every friend and family member the great experience I had.
- Shipping time
Reason of review
ALL THE ABOVE!
Online Order Review
Horrible. I just spent three days trying to do a simple order for a friend in Dubai. I don't use PayPal. They don't take anything else. You can't wire the money. You can only send cash in am envelope. It's pathetic.
Los Angeles, California
Reason of review
Problems with payment
My order was accidentally doubled and it come out to be $17 when it was supposed to be $9. Lame but oh well. Beyond that they were giving me attitude and being so unprofessional. The post they sent me before the last when I finally got a refund was "We are not Walmart, we are a small home based business where every dollar counts and we cannot just offer refunds for mistakes made by customers. Nevertheless if you return the (product) to us at your own expense will refund you the $8, otherwise you can keep them and we can offer you $4. In any case please do not order from us again. ~ Matt" If they are such a small company they should respect the customers they get. Sorry wall-mart, apparently you are more responsible and respectful towards your customers. Now I know why you are such a big company, wall mart. To make matters more...interesting they insisted on a tracking number. I must have pissed them off enough that they wanted me to pay to make sure my package I'm sending back "doesn't just get lost in the mail" because then they wouldn't pay me back obviously. I don't trust this company, they are immature, disrespectful, and do not know how to run a Business to please customers. I wouldn't want anyone to have to go through what I did today especially for a unleinent shop who leave the customer feeling angry and scared they may want to accidentally lose my package on purpose, it wouldn't surprise me with how unprofessionally they handled things.