MyBudget

Because a technical issues I cant have access to my money I need I have a family to look after and elderly parents to care for

Customer service call customer back have access to their money now

Because of technology faults for 6 days now we are not able to have access to our money over 13000 people in same situation

We want action someone please call the client

This company is ruthless spitting out staff left right and centre and staff also dropping off like flies due to the fact that they are so full of *** I worked here for some time and during my time I could not believe what happens behind closed doors. From the new enquiries team up in head office, lying, promising false hopes to clients on the phones just to get them through the door so it helps their stats, to management who are greedy, selfish and have no clue on how to run a company. This company is a complete joke and should be audited.

This company prey on the vulnerable and take their money for a service they provide. Bankruptcy is one of them. Now sometimes client's finances may be in the red due to the fact that their fees are in there, take the fees out and their finances are in the positive, but yet staff are urged to send the BR just so they can cover our fees.. How ethical?

Staff are required to work long long hours with no work life balance and their excuse is, "put the clients first" but when staff need time of due to being fatigued. They are told "if you cant handle it, then leave".. not one care for their staff.

Staff are required to work during their lunch break and have to do two hours overtime just to get one hour in lieu.

They made all staff sign a new contract, then amended the contract straight after? isnt that fraud?

I would never recommend people work here unless you want to be chewed up and abuse.. Oh and the "big dog" Steve Bailey.. he does nothing all day, talk absolutely rubbish.. type of guy who has talked his way into things.. runs the show there and all day every day he just sits there watching motivational videos and does *** all. So much for supportive management.

Well I have read all of the review and did my diligence and took this company on board. Yes they charge fees and who wouldn’t as everyone has to make money.

They helped me achieve goals I never expected and with their fees involved I couldn’t do it without them.

I have left them 3 times thinking I can do better, but now returned 4th time and would never leave them again.

I recommend everyone use them cause u will never achieve what u want without them

My partner and I have been with MyBudget for a year. We had a good run with them initially and they assisted us in getting out of debt and back on track with creditors.

My partner works in a field where contract work is high and you have no guarantee of continuing based on funding so our income was constantly yo-yo'ing. This made it difficult to have any predictability, which is why we chose MyBudget hoping that they could ASSIST us in becoming more money-savvy with our budget. They taught us nothing. They more or less control your money by paying your bills for you and providing you with an 'allowance' for groceries/fuel etc.

This was a huge learning curve and one we are thankful for as it has taught us to shop savvy and still have some funds left if we are careful. The downside is that you no longer can enjoy work lunches and drinks without the guilt. If you ask for extra money from YOUR budget, you are asked WHY and will be ADVISED on whether it a 'suitable' expenditure. Basically, I felt guilty and *** every time I bothered to ask.

In an honest critique, their fees are incredibly high and not worth the service offered unless you are in severe debt and need the assistance - if you are willing to part with up to $50 a fortnight for the pleasure. They will take their fees before they pay your expenses, causing some of your expenditure to further expand to the point of uncontrollable and you need to beg them to negotiate on your behalf if you are getting daily calls from creditors. If you require assistance in speaking with your creditors, it will cost you an additional $45 PER negiotation. In a nutshell, it is not a 'peace of mind' when you are consistently checking your budget and calling/emailing to correct when MyBudget makes changes without warning.

For instance, I had a payment that I needed to make on a specific date under an agreement, MyBudget honoured this and adjusted the budget accordingly until they suddenly changed it without warning and on the day agreed I had to call the creditor explaining why they were not receiving a payment on the date agreed. It was becoming exhausting and embarrassing as creditors would accuse me of using MyBudget as my hide-behind! For most of the year we were with MyBudget, I was consistently checking and changing a budget which really, I trusted to a third party to take care of - when it dawned on me - why was I paying crazy high fees on something I could easily do myself, saving myself almost $100 a month? Duh.

The process of leaving is difficult as I cannot wait to have my income in my own control again.

They will hang onto your income for 28 days, extracting as much of the fees they can before closing your service. If you take your income out (by changing your account details with your employer) beforehand, you will need to factor the fees into your new budget as they will charge despite doing zero work.

We noticed out actual savings disappearing we couldn't work out were it was going to, though I'd ring my budget just to double check a few things thank god I did they had been paying our home loan $600 a month instead of weekly talk about fuming is a total understatement not only dos we get ourselves in more debt we had plans to go on a cruise beciase of their mistake we had to cancel this as well as my husbands 40th bday bash, they couldn't of cared less sorry is all they could muster up never been so disgusted in a company that is suppose to help people get out of debt not in more ....

My partner and I used them.

They almost made us lose our car and put us in more debt. They do not do what they say on the tv.

Please people if you can go another way do so.

Due to them we now have to do a part 9 debt agreement this is a government debt agreement that stops all interest accruing on the account.

We now are more in debt then before, I have never been so angry in my life OH and they charge you to do this, and then when you ask to cancel the tell you it will be done in 28 days grrrrrrr