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myBMI

myBMI

my-bmi.co.uk
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What is your customer experience with myBMI?

myBMI Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

myBMI reviews show negative sentiment with reports of billing issues, high prices, and unresponsive customer service.

Positive Feedback

Some returning customers previously reported acceptable product experience.

Negative Feedback / Risk Areas

  • myBMI customer complaints cite billing problems and refund delays.
  • Email-only support prevents timely resolution and blocks phone contact.
  • The price level of this organization is high, increasing perceived risk for members.

Key Takeaways for Future Customers

  • Confirm billing and refund policies before ordering.
  • If using subscription or auto-ship, verify cancellation and refund procedures.
  • Document all email correspondence given limited customer service access.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Fulham, Hammersmith And Fulham

Taken my money but no product

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AI Highlights
  • - I used BMI before and had good results.
  • - They asked for a photo by email; I sent it.
  • - No response or refund yet; cannot reach by phone.

Have used my bmi before and found them very good but I have never tried to contact them . This time they asked me for a photo via email which I sent .

They replied saying could I send in another format. I tried and thought I had done it but they still said they couldn't open it . I tried to phone as they aren't going to send medication but have my money ,which is quite a lot but you can't.

I can only contact by email. I haven't heard since o asked for this and no way of speaking to anyone about it On my last email I asked for a refund but as yet haven't heard back

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