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MyBambu

MyBambu

mybambu.com
What is your customer experience with MyBambu?

MyBambu Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MyBambu has a 1.0 star rating from 2 reviews with overwhelmingly negative sentiment; recent recommendation says "Do not use this app at all ever".

Positive Feedback

There are no clear positives reported in customer feedback; price level noted as high by users.

Negative Feedback / Risk Areas

  • Repeated reports of poor customer service and no weekend or after-hours support.
  • Complaints about billing practices and frozen cards leaving customers unable to access funds.
  • Issues with disputes, refunds, and inconsistent resolution processes.

Key Takeaways for Future Customers

  • Check MyBambu reviews and consider the risk of account access problems before using accounts or auto-ship services.
  • Expect limited support hours and potential difficulty obtaining refunds or dispute resolution.
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Rhiannon H Osk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They Lock Your Card When They Are Closed

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AI Highlights
  • Card locks without reason and no notifications; no phone, chat, or email support.
  • Access to funds can be lost for 10–48 hours, leaving you stranded.

They lock your debit card for no reason (they dont send notifications to verify transactions or anything) and there is NO WAY to contact them for the 10 hours on weekdays or at all on Sundays when they are closed. No phone service, no chat, no email responses.

So you basically just lose access to all of your money for no reason. This left me in a very horrible and unsafe situation when I was stranded and my card didn't work and I couldnt order an uber.

(Or Lyft, or even use it on Apple Pay). I highly advise leaving the majority of your money in their bank, because you may lose access for no reason for 10-48 hours.

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Kris P Mun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service regarding disputes.

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AI Highlights
  • Dispute filed April 10 for pending charge.
  • Funds were to be released, and Bambu opened and completed the claim.
  • Responses are inconsistent.

I have filed a dispute on the 10th of April while the charge was in pending status. I had already talked to the merchant they had to release the funds to be added back to my account but my Bambu open the claim and completed the transaction and now is refusing to give me back my money until they feel necessary. I get a different answer every day no one can tell me what's going on and it's a joke I would not recommend this app to anyone for any reason at all

Loss:
$25
Cons:
  • Louzy customer service

Preferred solution: Full refund

User's recommendation: Do not use this app at all ever

View full review

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