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Viking Dishwasher Repair

Viking dishwasher would not drain, I called "MyAppliance / Allen and Sons". They charged me $65.00 for diagnosis which would be applied towards the repairs. The tech without looking into the works told me the controls are DEAD. And that he would call me next day with an estimate. Never heard from him, over the next two weeks and several calls they sent me an estimate: To replace "Pressure Control at $ 487.20 + Labor $500.00 + Tax, totaling to $ 968.48 I called for a second opinion from a different company, the tech spent 40 mins drying the unit and JUST cleaning the DRAIN HOZE for a cost of $ 99.00 Machine works like a champ !! The company will not refund charges! WHAT CAN I SAY....
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#1385164 Review #1385164 is a subjective opinion of poster.
Los Angeles, California
  • Fraudulent
Reason of review
Fraudulent Estimate

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The worst service I have ever experienced.

Just after the two year warranty, purchased from Lowes my washer lid would not lock. I called the repair firm recommended by Whirlpool, MyAppliance Service. Wow what a mistake. The service person had no idea what to do. I stood next to him while he tried to figure it out. Just kept on repeating "What a Piece of Junk". The light fixture and the back of the unit was rusted. Nothing to do with the lid. I showed him the crack on the side. He that must be it...then ordered the machine to be picked up. Bottom three week later the machine was delivered. It leak like crazy. After the MyApplianceService left it, I found out the threads to the hose were stripped. I called and called and called, no one ever returned my call. $500+ . Whirlpool couldn't care less that MYAPPLIANCESERVICE is the worst repair service I have ever dealt with. Looking for a new washer but not a Whirlpool.
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Hi rgrausch1453_66, we would like to inquire further about your review with you. Please email us at Whirlpool_Reviews@***.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Washer. Please also copy and paste your review from pissedconsumer into the email as well.

#1143035 Review #1143035 is a subjective opinion of poster.
Reason of review
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Let the company propose a solution

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