Missing June 2 and 3 and 4 data

1.0
No data transferred from my unit after June 1 to myAir. No customer service from myAir, AirDrop, or ResMed
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#4667017 Review #4667017 is a subjective opinion of poster.
Location
Williston, North Dakota

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Helping

5.0
Trying to get help for the myAir app. It wont show my data that is missing from my sleep from last night
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#4649216 Review #4649216 is a subjective opinion of poster.
Location
Roseville, Michigan

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Emails

5.0
Got several emails about non usage of equipment. Feel asleep in my recliner several times, so didnt get the equipment put on. Had heart surgery on Friday, April 8 did not use the equipment that weekend due to the fact I was in the hospital although I had the equipment there just never really got it on. Add the equipment on one night and was in a deep sleep and the hose came off and I didnt know it till next morning when I woke up so it wasnt going to give you the information that I had the equipment operating. I have no issue with the equipment or its usage and Ive been really feeling good because of the equipment. So irregardless of occasional non-usage. I have been enjoying this piece of equipment, making me feel better and breathe better and it is very good and I think you, I didnt put anything down for customer service or something else because I havent experienced anything with it so I cant write something. I never used companys. Been very good to me that major medical that I got the equipment from has been good I like the people there they been very cooperative and thank you. William Wilson 469-964-**** WMWILSON46@***.com User's recommendation: This is worth your investment and you’ll feel good because you have this equipment. I am back at 100%. I feel better now that I use the equipment and get my heart procedure done and I’ve been never felt this good in years. My recommendation is to get the equipment and use it.
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#4515474 Review #4515474 is a subjective opinion of poster.
Location
Coppell, Texas

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New tubing

Good evening, my name is Tavia Batts. I have a ResMed AirSense11 CPAP Machine. I have been trying to use the machine and it keeps telling me that the tubing has a leak. I'm not sure where the leak is but I am not breathing in any air from the tube. I have health insurance and I'm not sure how to order another one or if I can even get another one. If you please reach out to me and tell me what to do, I would really appreciate it. I will always get the emails and you can also call me at 313-889-****. Thank you for helping me Tavia Batts
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#4459223 Review #4459223 is a subjective opinion of poster.
Location
Lincoln Park, Michigan

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Cleaning

Good morning, Wondering if I can use the Ozone Sanitizing Machines that are available on my AirSense 11? Regards, Cyril
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#4485205 Review #4485205 is a subjective opinion of poster.
Location
Coleman, Prince Edward Island
New Reviewer

Machibe replacement

Jeez not sure why I am receiving this kind of text I am trying to get ahold of someone for new equipment including the machine need as soon as possible could someone reach out to me and let me no how I can get this accomplished as soon as possible my doctor says I have got to continue this treatment and it is imperative this gets done as soon as possible thank you
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#4381660 Review #4381660 is a subjective opinion of poster.
Pros
  • Need
Cons
  • Nose dry
Preferred solution
Deliver product or service ordered

Problems with Myair

3.0
I cant connect to MyAir and after 4 phone calls I have had no help. No where else to turn and everyone I call transfer me to someone else.

User's recommendation: Hope everything works and you don’t need customer service.

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#4298162 Review #4298162 is a subjective opinion of poster.
Location
Sebastopol, California
New Reviewer

To switch MyAIR to another phone.

I need to speak to a person about my question. I am 78 yrs. old snd need help in switching My Air to my phone as the person I am living with will be giving up her phone.
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#4114228 Review #4114228 is a subjective opinion of poster.
Location
Goshen, New York
New Reviewer

To switch MyAIR to another phone.

Not a complaint- just want to switch MyAir app to my phone for a friend who no longer can use her phone due to memory loss.
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#4114279 Review #4114279 is a subjective opinion of poster.
Location
Goshen, New York

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To return cpap part I need to return this part and want credit for it.

5.0
Bought a Cpap part for my son 3 months ago. I paid with my debit card. The salesmen said it would be there within 5 days.. My son was having a difficult time breathing at night and the package never came.. I called after a week and the nice gentleman shipped me one overnite. He told me that when I received the firsy one to send it back. After months, it came Federal Express. I would like to be as good as my word and send it back. It came from Lakeland Fla. It says NO return without RMA number.. What do I do? Thanks Sandra Simpson
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#3826223 Review #3826223 is a subjective opinion of poster.
Location
Kannapolis, North Carolina
Preferred solution
address to send back merchandise

Repair question

1.6