Missing June 2 and 3 and 4 data

No data transferred from my unit after June 1 to myAir. No customer service from myAir, AirDrop, or ResMed
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ID
#4667017 Review #4667017 is a subjective opinion of poster.
Location
Williston, North Dakota

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New Reviewer

Helping

Trying to get help for the myAir app. It wont show my data that is missing from my sleep from last night
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ID
#4649216 Review #4649216 is a subjective opinion of poster.
Location
Roseville, Michigan

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New Reviewer

Emails

Got several emails about non usage of equipment. Feel asleep in my recliner several times, so didnt get the equipment put on. Had heart surgery on Friday, April 8 did not use the equipment that weekend due to the fact I was in the hospital although I had the equipment there just never really got it on. Add the equipment on one night and was in a deep sleep and the hose came off and I didnt know it till next morning when I woke up so it wasnt going to give you the information that I had the equipment operating. I have no issue with the equipment or its usage and Ive been really feeling good because of the equipment. So irregardless of occasional non-usage. I have been enjoying this piece of equipment, making me feel better and breathe better and it is very good and I think you, I didnt put anything down for customer service or something else because I havent experienced anything with it so I cant write something. I never used companys. Been very good to me that major medical that I got the equipment from has been good I like the people there they been very cooperative and thank you. William Wilson 469-964-**** WMWILSON46@***.com User's recommendation: This is worth your investment and you’ll feel good because you have this equipment. I am back at 100%. I feel better now that I use the equipment and get my heart procedure done and I’ve been never felt this good in years. My recommendation is to get the equipment and use it.
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ID
#4515474 Review #4515474 is a subjective opinion of poster.
Location
Coppell, Texas

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New Reviewer

New tubing

Good evening, my name is Tavia Batts. I have a ResMed AirSense11 CPAP Machine. I have been trying to use the machine and it keeps telling me that the tubing has a leak. I'm not sure where the leak is but I am not breathing in any air from the tube. I have health insurance and I'm not sure how to order another one or if I can even get another one. If you please reach out to me and tell me what to do, I would really appreciate it. I will always get the emails and you can also call me at 313-889-****. Thank you for helping me Tavia Batts
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ID
#4459223 Review #4459223 is a subjective opinion of poster.
Location
Lincoln Park, Michigan

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New Reviewer

Cleaning

Good morning, Wondering if I can use the Ozone Sanitizing Machines that are available on my AirSense 11? Regards, Cyril
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ID
#4485205 Review #4485205 is a subjective opinion of poster.
Location
Coleman, Prince Edward Island
New Reviewer

Machibe replacement

Jeez not sure why I am receiving this kind of text I am trying to get ahold of someone for new equipment including the machine need as soon as possible could someone reach out to me and let me no how I can get this accomplished as soon as possible my doctor says I have got to continue this treatment and it is imperative this gets done as soon as possible thank you
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ID
#4381660 Review #4381660 is a subjective opinion of poster.
Pros
  • Need
Cons
  • Nose dry
Preferred solution
Deliver product or service ordered

Problems with Myair

I cant connect to MyAir and after 4 phone calls I have had no help. No where else to turn and everyone I call transfer me to someone else.

User's recommendation: Hope everything works and you don’t need customer service.

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ID
#4298162 Review #4298162 is a subjective opinion of poster.
Location
Sebastopol, California
New Reviewer

To switch MyAIR to another phone.

I need to speak to a person about my question. I am 78 yrs. old snd need help in switching My Air to my phone as the person I am living with will be giving up her phone.
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ID
#4114228 Review #4114228 is a subjective opinion of poster.
Location
Goshen, New York
New Reviewer

To switch MyAIR to another phone.

Not a complaint- just want to switch MyAir app to my phone for a friend who no longer can use her phone due to memory loss.
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ID
#4114279 Review #4114279 is a subjective opinion of poster.
Location
Goshen, New York

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New Reviewer

To return cpap part I need to return this part and want credit for it.

Bought a Cpap part for my son 3 months ago. I paid with my debit card. The salesmen said it would be there within 5 days.. My son was having a difficult time breathing at night and the package never came.. I called after a week and the nice gentleman shipped me one overnite. He told me that when I received the firsy one to send it back. After months, it came Federal Express. I would like to be as good as my word and send it back. It came from Lakeland Fla. It says NO return without RMA number.. What do I do? Thanks Sandra Simpson
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ID
#3826223 Review #3826223 is a subjective opinion of poster.
Location
Kannapolis, North Carolina
Preferred solution
address to send back merchandise

Repair question