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MyADT

MyADT Reviews

www.myadt.com
What is your customer experience with MyADT?

MyADT Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MyADT has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, with a 100% unfavorable distribution and remarks that the price level is high.

Positive Feedback

Reported pros are minimal; one summary even lists "Its crap" as both pros and cons, reflecting near-universal disappointment in MyADT reviews.

Negative Feedback / Risk Areas

  • Customers report ADT customer complaints about failed intrusion detection and outdated technology allowing repeated break-ins.
  • Frequent mentions of billing disputes and refusal to issue refunds despite reported incidents.
  • Poor customer service responsiveness and high price point amplify dissatisfaction.

Key Takeaways for Future Customers

  • Do not depend solely on this security provider; verify detection performance before subscribing.
  • Expect possible billing and refund challenges and test customer service responsiveness.
  • Compare alternatives for updated technology and clearer subscription terms.
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Macmara

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ADT will not refund your money even if they cannot guarantee your safety. ADT is shameless and unethical. Their system will not catch professional criminals.

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AI Highlights
  • - Intruders target my home 3–4 times daily; ADT misses them.
  • - Amazon cameras report breaking sounds; refunds denied.
Updated by user Sep 22, 2025

ADT has no ethics. They are like wild animals hunting for prey.

ADT cannot stop criminals from harassing me daily. They still want me to pay the cancelation money ( all of it for )their poor quality items.

With over a hundred years experience, ADT is still unethical, outdated, lacks knowledge on criminal activities and has poor quality cameras. ADT is an enemy who will kill you.

Original review Sep 07, 2025

Professional criminals target my home 3 to 4 times per day. They outsmart ADT every freaking time.

These criminals are in my home walking freely for hours and Adt never catches them. No motion is detected from ADT. Alarms rarely go off.

They will not refund. A few agents told me no one is in there when my cameras from Amazon send sounds of people breaking cutting and drilling holes in my walls.

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1 comment
ADT

Hello. We're so very sorry to learn of the troublesome experience you've had as an ADT family member.

May we please ask you to email our team at alwaysthere@***.com with a copy of your concern along with the full address/telephone number of the services, so we may review this further to assist? Thank you.

Macmara

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kuala Lumpur, Federal Territory Of Kuala Lumpur

Update Technology

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Yesterday a burglar wearing invisible clothing broke into my home. ADT's alarm did not trigger a warning. This means the system is not up to date in technology.

Loss:
$1900
Pros:
  • Its crap
Cons:
  • Its crap

Preferred solution: Full refund

User's recommendation: Do Not Depend on ADT

View full review
1 comment
ADT

We're genuinely sorry to hear about your unpleasant experience. This is not the level of service we aspire to offer, and we want you to know that we are committed to using this feedback to make meaningful improvements. Can you email us at alwaysthere@***.com with your name and address, we would love to make sure you are able to get this resolved.

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