My Self Storage Space
My Self Storage Space Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
My Self Storage Space has 1.6 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location.
Cons: Busted pipes damaged my property water and mold, Destroyed my property and computer equipment, Dishonest management.Recent recommendations regarding this business are as follows: "Find somewhere else they raise rents immediately", "Stay AWAY from them! Unethical business practices", "NOT NO BUT *** NO", "Run like *** don't get ripped off, don't get suckered by ridiculous price hikes, don't get mindfkes.", "Please Avoid if your property means much to you".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
My Self Storage Space has 1.6 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location.
Cons: Busted pipes damaged my property water and mold, Destroyed my property and computer equipment, Dishonest management.Recent recommendations regarding this business are as follows: "Find somewhere else they raise rents immediately", "Stay AWAY from them! Unethical business practices", "NOT NO BUT *** NO", "Run like *** don't get ripped off, don't get suckered by ridiculous price hikes, don't get mindfkes.", "Please Avoid if your property means much to you".
Most users ask My Self Storage Space for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, California
Unauthorized auto pay and increases without notice no response from owner 6 year customer
Shady operation stay away from all their locations refuse to respond to my concerns in writing after making unauthorized charges on my credit card and I didn't approve auto payments thwy took for 3 months have made dispute with credit card for that as well
I've spoken to several employees asked for owner to respond via email so I can prove and been ignored and late fees accruing on account then they will take it and auction my mildewed belongings since 2019 I've paid in full on time
I tried to get back there then but it was a wildfire and we couldn't go outside. Right now they are advertising 5x5 same units as mine for $25/mo. That's bait and switch like me because it went up to $35, $50, now it's $74/month I'm disabled on a fixed income and now they are taking unauthorized payments and adding charges on May 27 and still no email from owner to explain why. Also they want to raise it to $92/month no and I've already sent insurance info weeks ago no confirmation it was received they are not trustworthy and it's a shady operation but I can't get back right now so I asked then to open it and send my laptop, record player records, reel to reel which is unrepairable and a few other small things.
All I have is books and clothes and paperwork I t here, no furniture at all. Most was mildewes since their pipe bust in my unit and flooded it. I had to throw out suitcases from Hawaii, clothes and family photos and heirlooms were damaged beyond repair. I think an investigation is in order and since they won't answer about unauthori,Ed charges I don't trust giving them another cars to pay.
So then they will add late fees and take the unit and I will lose my things. I've paid al.pat $4000 since 2019. It's not worth paying for anymore and the owner and managers are not working with me. I've sent many emails and never any resolution nor response.
I've also spoken o employees but that can't be proven like an email and that's why they refuse to answer in writing!
I don't trust them and want to part ways but I don't want to lose my property I've paid thousands for since 2019!!! This is how they repay loyal customers!?!?
- Location
- Unauthorized charges
- Insurance took years to pay up
- Owner never emails me back
Preferred solution: Full refund
User's recommendation: Find somewhere else they raise rents immediately
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, California
Breach of Contract, price GOUGING and property damage from pipe bursting in my unit 2019
No response in writing no email nothing I also complained to California Dept of Justice.
Why are you price gouging after the wildfires? My bill has been $74.
Now, on February 1, 2025, it says on the website that $89.00 is due. I will file a formal complaint with Consumer Affairs and the CA Attorney General. You already flooded my unit in 2019. I've paid on time for the past six years.
My stuff was moldy and photos and family heirlooms had water damage. Your insurance took so long to repay me. I will reopen that case and complaint as well. I want you to be shut down.
Nobody has returned my call from yesterday, February 1, 2025, and I have sent two texts as well. They won't give me a manager.
- Location
- No owner information
- Busted pipes damaged my property water and mold
- Price gouging due to recent wildfires
Preferred solution: Full refund
User's recommendation: Stay AWAY from them! Unethical business practices
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer$74.00 to $89. HEIDi was supposed to email me back last week !
No email from owner nor Heidi I spoke to male rep last Monday and said he would pass my message along I'm disabled with death in family and very stressed out breaking out in hives all over my body I can't take anymore stress
Nobody has called me back or replied by email as I originally requested when I saw the price change from $74.00 to $89.00 with absolutely no notice whatsoever. Heidi was supposed to return my call last week.
I spoke to a male representative last Monday and never received a call or email after that. I want to end this contract since you guys take the liberty to change prices whenever you want to and I don't like that. It's always been a problem since 2018!
I want to come collect my things! I need confirmation in writing from the owner!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response from owner in writing
Heidi has never returned my call since I spoke to male rep last Monday. I requested email from OWNER
Having problems since 2019. Price gouging and poor customer service. Breach of contract, I want all $5000.00 back that I've paid in the past 6 years!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought this for my 8 year old!
It is adorable, well made and very unique. You will not find the same denim style jacket at target. Very happy with the product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou Can't GET ANY HELP FROM ANYONE THAT CONNECTED TO FACEBOOK OR MARK ZUCKER
Need to file Complaint. No Help NO RESPONSE. MAYBE SHOULD GET A LAWYER A SUE YOUR *** WORTHLESS JUST WORTHLESS.
Preferred solution: Apology
User's recommendation: NOT NO BUT *** NO
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monterey Park, California
I moved out last month but they sell continue to charge me after I moved. I called they said they would close my account but they didn't and they continue to charge me
I moved out on March 20th after they raised the priced by more than 10% two years in a roll. I told everyone that I was moving out the day I moved out.
I received a bill on April 8th for Aprils bill. I was furious and I called the manager named Patty.
She said it was a mistake and she would close out my account and I believed her. But just to be sure, around midnight I called to be sure my account was closed, but it still states that I owe them for April's bill.
User's recommendation: Run like *** don't get ripped off, don't get suckered by ridiculous price hikes, don't get mindfkes.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIllegal double insurance charges rate increase
I have text proof that they are increasing my rent from $57.00 to $59.00. They will be double charging me $11.00 for a grand total of $70.00 starting April 1, 2022.
Two years ago, a pipe burst in their facility and leaked into my unit destroying familyphotos, heirlooms, clothing, suitcases my schoolwork and financial documents.
They tried to get out of paying, due to their "insurance" not being legitimate. Beware when dealing they have homeless folks living out of these storage units, the owners dont care just like the state government of California. What a dumpster fire it has become due to this pandemic.
Shame on you for taking advantage of a disabled woman on a fixed income during a global recession! They dont care about us!!
- Shady business practices
- Destroyed my property and computer equipment
- Fake secure lease insurance
Preferred solution: Let the company propose a solution
User's recommendation: Please Avoid if your property means much to you
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