Basmeet K

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Verified Reviewer

They charged me with unnecessary and not replying

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My Perfect Resume - They charged me with unnecessary and not replying
I have sent 100 emails they have not been returned to me and they charged without asking me for my card. I need my refund will not trust them I want no one can trust them
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Loss:
$35
Cons:
  • Not cancelling my subscription
  • Scam advertised free it is not free
  • Scam you and charge your card again and again

Preferred solution: No they are not even replaying

User's recommendation: Please don't turst them

Bret W Hii

Customer service was a pleasure to work with the immediately resolved my issue.

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I made a mistake in paying for the type of service I want and customer service refunded my money and gave me a better deal. No pressure just great customer service. I appreciate that because so many services today are very combative and noncompliant. I give my Perfect résumé and Customer service A+++
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User's recommendation: I have recommended two other customers, and they both got jobs and will be recommending others.

Joharys

Subscription without your knowledge

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unfortunately i was one of the unlucky people that didnt notice this was happening to me for a year. i remember i paid $3.00 for a one time resume and thats it since thats all i needed.

these people NEVER EVER sent me an email with subscription confirmation or billing information. i have a spotify subscription and i always receive emails from them with the billing information. i failed to notice being charged $9.95 a month because i never got emails or any sort of notification saying im being charged. this is basically a scam and im so angry.

i feel stupid for not noticing sooner but i hope someone out there can learn from my mistake. do not pay a single cent to this website.

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Loss:
$129

User's recommendation: avoid this website

Ayssa Jtk

Scammed

My Perfect Resume - Scammed
Theyve keep trying to use my credit card to buy more trials, without my consent. Please if youre thinking about using this website, Dont theyre going to scam you
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User's recommendation: Do not use this website

Doug M Qye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BEWARE OF THESE SCAMMERS!

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I paid $3.00 for one resume back in July. It's November now, and I just discovered they've been charging me $23.95 a month.

I'm livid since I never agreed to any monthly subscription and believed I was only paying $3.00 for one resume. I e-mailed their customer service and, unsurprisingly, never heard back. Their contact form on their website conveniently wasn't working, either. I was finally able to get in touch with somebody through their "live help" link and was informed that I definitely knew about the charges (which I totally didn't), and therefore wasn't entitled to a refund.

After putting up a fuss, they finally agreed to refund me for two of the months I was charged, but I'm skeptical of the supposed refund since I never got any e-mail verification of it. If you've been duped by them, I highly recommend calling your bank and reporting them as fraud, as well as reporting them to the Better Business Bureau.

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Loss:
$100

Preferred solution: Full refund

User's recommendation: DON'T GET SCAMMED!

Joyanne Jok

Scammers preying on the vulnerable, disgusting and foul.

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I paid a one-time fee for a resume I made, only to realize a few days later they stole $25 from me. I stopped it by limiting my account spending, but they have been desperately trying to keep stealing money from me for months.

You have to click through multiple pages to finally cancel it ("cancel" something you never even signed up for). They are so incredibly desperate and it's disgusting. They've been running this scam for years, it's revolting they are at the top of google when you're looking for a resume maker. Even if something seems legit, you really never know is what I've learned.

So many scammers out here it's *** disgraceful. *** this company.

View full review
Loss:
$25

User's recommendation: Don't use this, it's a scam.

kay d Cai

SCAMMMM

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Original review Jul 30, 2023
THEY CHARGED MY CARD UNAUTHORIZED AFTER PAYING THE $2.95 FOR THE RESUME!!! SCAM SCAM SCAM STAY AWAY!!! THEY WILL CHARGE YOUR CARD OVER AND OVER IN SMALL AMOUNTS AT A TIME HOPING YOU DONT NOTICE!
View full review
Loss:
$48
Pros:
  • Get a resume
Cons:
  • Scam you and charge your card again and again

Preferred solution: Full refund

User's recommendation: STAY AWAY

Anonymous
map-marker Mooresville, North Carolina

It actually works BUT make sure you unsubscribe

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As my titles says, it makes a decent resume however they charge you $23.95 a month after 14 days on the cheapest subscription so either copy it for free like I did (you can't directly copy until you go to edit each individual category) or get a prepaid visa that you have $3-4 left on and put it on that, instead of your actual credit or debit cards unless you may still need the subscription.
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User's recommendation: Just be careful with this service

Vivian M Iwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Cancel subscription

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Hello my name is Vivian Martinez And I would like to cancel my subscription please . Thank you . I do not know my order or contract ID . My last pymt was received 5/3/2022 855 213 **** PR . Was ony transaction Can you please send me a confirmation of the canceled subscription please Thank you so much
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Pros:
  • Was easy to use
Cons:
  • Unauthorized withdrawals from my bank account

Preferred solution: Full refund

User's recommendation: Rate it a 3 out of 5

Anonymous
map-marker Perth, Western Australia

FALSE ADVERTISING

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Their "free resume" - it doesn't exist. Hubby did the 'free resume' and there was no option other than to pay the $34.95 to access it.

What he didn't realise is you don't get the resume, it sits online on their server so to give it to someone you give them the link and they have to go view it WHAT A STUPID IDEA. Hubby didn't know this until he'd paid and tried to get a copy of the resume to include in his PRINTED APPLICATION FFS.

Already on the bones of our *** trying to get a job and you do this and not once but THREE PAYMENTS. Only the first was authorised.

Did he get the job NO because he HAD TO SEND A PRINTED VERSION.

Can we get the money back

NO

"SHOULD HAVE READ THE FINE PRINT"

So they don't care that they've suckered you out of money at all, no.

Do they care? Do they see all of these reviews and think "oh, we should change our ways because so many people are unhappy" but no, they see this and they continue to ILLEGALLY TAKE YOUR MONEY

Do not use them.

View full review
Loss:
$75

User's recommendation: Tell your friends to AVOID this company. There are many genuinely free Resume sites and templates, do not fall for this bulldust.

Nishanth K Oaf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mumbai, Maharashtra

Nishanth

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The amount as been cut frm my acc I want it to b refund soo it so stupid to cut amount frm someone acc
View full review
Loss:
$395

Preferred solution: Full refund

Sherene Vyf
map-marker Shawnee, Kansas

I've been billed for six months or something I don't use

Apparently I signed up for a two week trial and didn't cancel so they're billing me $23.95 a month for the past seven months. They said since I didn't cancel the subscription trial. They can't refund anything but could give me back half of the monthly charge for February which would be $11.42
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User's recommendation: Make sure to cancel after your subscription.

Claire K Mty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to unsubscribe

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They keep on Deducting my money on my account for no reason because I even failed to download yet my subscription was for 14 days but i downloaded for only two days then it stopped please kindly I need to unsubscribe
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Preferred solution: I want to unsubscribe

Anonymous
map-marker Sydney, New South Wales

Pissed Off

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I made one resume, saved it and done. Yet this bloody company keeps taking money from my account. I did not sign up for this, if they say I did it must have been in the fine print that scammer companies love to do. Can't trust a company like this. Dodgy, scamming low life *** whoever owns or works for this company.
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User's recommendation: DO NOT TRUST THIS COMPANY

Karemmy W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized bank charges

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I used my perfect resume as a trial. I paid for about 2 dollars for the service.

Then as I finished it, I notice there was a monthly charge for downloading and using the website. I decided not download it and stopped using the website. Then 10 months later I find out I have been charged on a monthly basis. I never agreed to this nor it was ever clear that building a resume cost 24.95 per month.

I just canceled it and I was about to leave the website when I found out I had to scroll down to confirm cancelling. I did but another window pop up asking if I was sure. There were about 4 confirmation questions. I would not have seen one of them had I not scrolled down.

Even cancelling it's a nightmare. I have several emails from them advising me I had not used their website in a while and that I haven't download their resume. I don't understand how I got into this mess. I also never got a single confirmation payment email.

I barely found out by meticulously checking my bank account.

DO NOT USE THEIR WEBSITE!! Not even as a trial!!

View full review
Loss:
$250
Pros:
  • User friendly
  • Great layouts
Cons:
  • No payment confirmation emails
  • Hard to cancel and misleading
  • No confirmation email of automatic payment enrollment

Preferred solution: Full refund

User's recommendation: Do not use! Shady tactics!!!

Anonymous
map-marker Perth, Western Australia

This is a scam

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This is just a scam. They are debiting $35 a month from my account despite their website saying that is the fee for the entire year. WITHOUT MY AUTHORIZATION!
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