Anonymous
map-marker Manchester, New Hampshire

Unable to pay loan. Accruing late fees from mortgage as a result.

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The site has been down for a week. I am unable to pay my mortgage as a result. It is impossible to get through to a human on the telephone, as the automated system is a mess and will hang up on you if you do not give it the information it wants. When you finally DO get through to a human, they will simply say "Oh, you want another department. Let me connect you to them.", and you are back in the automated nightmare. I cannot recommend doing business with this company.
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User's recommendation: Avoid like the plague.

1 comment
Guest

Same!

Christofer Jap

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Verified Reviewer
| map-marker Tampa, Florida

Payment

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Late payment because I changed my work place I was trying to make a payment online and the the system dont allow me to do it
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Anonymous
map-marker Albany, Georgia

Mortgage payment

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I dont understand why you dont pull the whole amount before or on the 1st now you say you didnt receive june payment it was pulled from my account then you say I $369 behind what is the problem why do we have to talk to 20 different people in order to get things straightened out
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