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My Gorilla Garage

My Gorilla Garage

mygorillagarage.com
What is your customer experience with My Gorilla Garage?

My Gorilla Garage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

My Gorilla Garage has a 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied, with 100% unfavorable feedback. Review cites a $3,700 polyurea garage floor, repeated no call - no show appointments, very poor customer service, and a recommendation not to hire them.

Key Takeaways for Future Customers

  • Read My Gorilla Garage reviews before booking an installation.
  • Advertised one day installation and claims stronger than epoxy.
  • Expect high price level for services.

Negative Feedback / Risk Areas

  • Repeated No Call - No Show appointments reported.
  • Unresolved installation issues and poor communication from management.
  • Customer complaints about service reliability and follow-up.

Positive Feedback

Promoted as a stronger than epoxy coating with a one day installation option.

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Roy A Rca

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Verified Reviewer
| map-marker Sarasota, Florida

Poor Customer Service

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AI Highlights
  • - A $3,700 polyurea floor was installed.
  • - Problem noted 12/01/20; five inspections; four no-shows.
  • - Lip service from Charles Newton, Sarasota.

Installed an expensive, $3,700, polyurea floor for my 2 car garage on 11/25/20. A problem was noted on 12/01/20 and there office was called.

They made inspection appointments on 5 dates and failed to show up.

4 of these failed appointments were No Call - No Show. Only lip service from their Installation Manager, Charles Newton, of their Sarasota, FL branch office.

Pros:
  • Advertised as a stronger than epoxy coating
  • One day installation
Cons:
  • No call - no show appointments
  • No call-no show appointments made
  • Very poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don't hire them

View full review

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