Roy A Rca

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Verified Reviewer
| map-marker Sarasota, Florida

Poor Customer Service

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Installed an expensive, $3,700, polyurea floor for my 2 car garage on 11/25/20. A problem was noted on 12/01/20 and there office was called. They made inspection appointments on 5 dates and failed to show up. 4 of these failed appointments were No Call - No Show. Only lip service from their Installation Manager, Charles Newton, of their Sarasota, FL branch office.
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  • Advertised as a stronger than epoxy coating
  • One day installation
  • No call - no show appointments
  • No call-no show appointments made
  • Very poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don't hire them

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