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MY GAMES

MY GAMES Reviews

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What is your customer experience with MY GAMES?

MY GAMES Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MY GAMES has a 2.0 star rating from 4 reviews; consumers are mostly dissatisfied and negative sentiment centers on support, costs, and account issues.

Positive Feedback

Players report the titles are fun initially and some games are described as good for short-term play.

Negative Feedback / Risk Areas

  • MY GAMES customer complaints cite poor customer service, long ticket delays, and threats to ban accounts.
  • Frequent mentions of refunds, billing errors, and difficulty canceling subscriptions or charges.
  • Widespread criticism of pay-to-win mechanics and high ongoing spending to progress.

Key Takeaways for Future Customers

  • Check MY GAMES reviews before purchasing and expect potential support delays.
  • Monitor card charges closely and be cautious with in-game purchases and subscriptions.
  • Prepare for limited recourse on account disputes and refund requests.
View full overview ›

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Show reviews that mention
support game money games rush royale least per chances fun nit spending
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soupdejourno m

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Threatened to ban me

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AI Highlights
  • - Played a game for months and bought premium for two months.
  • - Refund denied; balance shows 1000+ coins more than purchased.

Played zero city for a few months. Even bought premium for 2 months.

I almost never spend money on a game but i loved this one. Game lagged and i ended up purchasing their in game currency as it registered my clicks off screen as clicks on pages that hadnt even loaded yet. I asked support to take the "crytptocoins" backcand refund and they said i already used it so they cant. My current balance is over 1000 more than i purchased.

They said i uses the ones i bought and made the currency back in game. So they arbitrarily decide which cryptocoins are used first. Conveniently to their benefit.

When i said id rather not file a chargeback for it they said they will permanently ban my account so i guess i won't be playing much longer. This is how a company loses money.

Loss:
$23
Pros:
  • Good game
Cons:
  • Theives

Preferred solution: Full refund

User's recommendation: Dont buy anything from the developers "my.games"

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1 comment
Guest

All gaming companies will ban anyone filing a chargeback. Both Sony and Microsoft included.

Marek S Iem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful support

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AI Highlights
  • - Rush Royale has poor support and issues not fixed.
  • - Matchmaking in mirror mode has been broken for 2 years.
  • - Rewards tightened; pay at every step.

Game Rush royale has awful support . Developers not fixing issues which I reported year ago.

Same issue in mirror match, matchmaking is broken for 2 years. They are just greedy, tighten rewards and make you pay every step on game. If you not gonna spend $300 at least per month, Don start playing any of their games.

. Do not play their games

Loss:
$1000
Pros:
  • It is fun in the beginning
Cons:
  • You not gonna progress and enjoy game if you dont spend

Preferred solution: Apology

User's recommendation: Do not play their games, it is pay to play and play to win games

View full review
Marek S Iem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support from Rush Royale game

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AI Highlights
  • - Support is unresponsive; tickets close without answers.
  • - Pay-to-play model; spending is needed to enjoy.
  • - Matchmaking is poor; they ignore community.
Updated by user Sep 08, 2025

Support is unprofessional, developers never listen to players, it became clearly pay to play, pay to win game. They cut freezing you can receive by 90% without spending money you can't progress at all.

Original review Aug 24, 2025

Awful, disrespectful, careless support agents. They would not answer to my support ticket for months, when I create a new one, they will reply : continue on previous ticket, would close it and still no answer in original ticket.

That happened many,many times, such a disrespect. Nit to mention that all their games are pay to play/win, without spending you have no chances to have fun. Matchmaking even worse than when game started.

They do never listen to community and only care about money. If you not gonna spend at least 200 per month, forget enjoying their games, don't even start play them.

Loss:
$2000
Pros:
  • Fun games
Cons:
  • Too expensive

Preferred solution: Apology

User's recommendation: Do not start, unless you wanna spend at least 200 per month to enjoy their games and achieve any pogress

View full review
Anonymous
map-marker Williamston, South Carolina

Cancellation

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Did not charge to my credit. Avoid contact with this company.

you cannot get in touch with them to correct error. Please cancel & refund charge to my card.

I did not order

User's recommendation: Do not subscribe

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Sitota L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot Transfer Data To Conqueror's Blade Account

AI Highlights
  • - Poros data transfer shows no data to transfer.
  • - Support asked for the account nickname or ID.
  • - Email is sitota.levine@***.com.

I'm trying to redownload Conquerors Blade and play it, but in the process of transferring the data to Poros, it says that I have no data to transfer. I reached out to the Conqueror's Blade team, and they said that you should be able to give me the nickname or ID associated with my account (sitota.levine@***.com). Any help would be awesome.

Preferred solution: My data and game ID/nickname

View full review
Anonymous
map-marker Athens, Georgia

War robots

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AI Highlights
  • - Worthless customer service with canned replies; wants a refund for paid gear; lag makes War Robots unplayable and updates add overpowered gear.

wholly *** worthless customer service. I want a *** REFUND for my $$$ because I certainly didn't get what I paid for.

The in game gear I bought was made into trash!!! The lag in war robots is so bad you cannot play it anymore. they will insist that it is your equipment but it is because they add bigger better overpowered crap every update only to trash them a couple months later AND NEVER CLEANING UP THEIR CODING!!! THERE IS NO CUSTOMER SERVICE ONLY CANNED ANSWERS THAT CLOSE OUT CONVERSATION BEFORE IT GAS BEGUN.

WONT EVEN GET INTO THE FACT THAT YOU HAVE TO CLOSE A COUPLE DOZEN ADS JUST TO GET TO THE GAME! pixonic is a bunch of GREEDY lazy *** and my.games is much the same.

User's recommendation: Don't have anything to do with pixonic or my.games. Huge $$$ to get the current gear and it will be trashed a couple months in via "updates"

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Frank M Qqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was trying to sign up for something else not your company

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I need you to cancel this transaction. Remove my card from your system If I call credit card all there going to do is cancel my card

Loss:
$3

Preferred solution: Full refund

View full review

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