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My Eyelab

My Eyelab

www.myeyelab.com
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My Eyelab Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • My Eyelab has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Stay FAR farrrrr AWAY!".

  • Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Media from reviews

My Eyelab - Absolutely HORRIBLE Customer Service and Craftsmanship
My Eyelab - Absolutely HORRIBLE Customer Service and Craftsmanship - Image 2
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Tammy B Dfz

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Verified Reviewer
| map-marker Jacksonville, Florida

Absolutely HORRIBLE Customer Service and Craftsmanship

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My Eyelab - Absolutely HORRIBLE Customer Service and Craftsmanship
My Eyelab - Absolutely HORRIBLE Customer Service and Craftsmanship - Image 2
Contains 6 confidential files for company representatives

I wouldn't even give 1 if I didn't HAVE to!

Initially had my 1st eye exam and order glasses and contacts~ September 22nd 2022 to the tune of $723.00its now APRIL 26th 2023, and I STILL do NOT have wearable Glasses nor ANY CONTACTS!!

The store in Jax Fl has been through 4 yes FOUR General Managers in this time and the overseas phone answerers don't understand nor care that I cannot see & am out a lot of $$ & tell me that my case has been escalated, and I will get a call back. It has been almost 8 months, I still have NOT received a call!!! Or the proper PRESCRIPTION (the contacts they gave me at my appointment were and are the WRONG prescription) actually were STUCK TO MY EYES for FIVE WEEKS and when I demanded they (the machines bcuz there's NO doctor, RN, Nor anyone else certified to work on my EYES), check, all of a sudden I have CATARACT in BOTH eyes & the machine will not continue!

Following their bogus cataract's story, their ONLY employee that has been there since day 1 of my misery actually advised I go file a small claims suit because they will not do ANYTHING for me & I'm not the only 1!

Also, my progressive, transition lenses had started PEELING, prior to the arm twisting off and leaving me once again with NOTHING to wear so as I can see, and they were clearly paid for!!

The list goes on and on I just want what is rightfully mine, and I just keep getting kicked in the face by this place!!i

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Loss:
$1000
Cons:
  • Every single thing

Preferred solution: Full refund

User's recommendation: Stay FAR farrrrr AWAY!!

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