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New Reviewer

Paid in full but Account is Disabled

Update by user Jul 08, 2021

I received a phone call the day after I made this post. I mentioned I sent an email to another employee.

They said they would look into it. I followed up a few days later with another email.

I still have not received another phone call or email. I still have no account to be able to sign in with.

Original review posted by user Jun 08, 2021
I purchased my package for 2 weeks a year back in 2015. In 2017 my account was paid in full. I had contacted customer service when I still had money to pay and they were quick to help me. I have never used any of my weeks and I know have a destination I need to go to and I can't log on. I have tried to rest my username and password and my email address is not on file. I called their phone number and got a email to send too. I have emailed him and support 3 times each, no response.

User's recommendation: No a fee years back yes. Now i would say it's a scam.

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ID
#2595376 Review #2595376 is a subjective opinion of poster.
Pros
  • Lots of destinations through rci
Cons
  • Disabled account after paid in full
  • No customer support
Loss
$3000
Preferred solution
Like my account reinstated
New Reviewer

I got burned and so did everyone.

Everything they promised was a lie, I never even got the mini vacations as promised, although they sent me certificates they were no good. I never have been able to use their service and have had it for 2 years, lies, lies ,lies. I'm contacting lawyers to fight them, I'm thinking class action lawsuit. anyone interested contact me @ wscaz@***.com. I will keep riposting because this will probably be removed.
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ID
#1427536 Review #1427536 is a subjective opinion of poster.
Location
Gadsden, Alabama
Cons
  • Lies
Reason of review
Not as described/ advertised
Loss
$5400
Preferred solution
Let the company propose a solution

Our Experience 10/17/18

Experience was not good. The Salesman never returned our call about the name of the law firm that will get us out of our timeshare for $1,295. Also, we called RCI and the supervisor said they don’t have brokers that offer memberships to use their resorts. It left us confused about the claims the Salesman made.
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ID
#1386473 Review #1386473 is a subjective opinion of poster.
Location
North Las Vegas, Nevada

Salesman misrepresented the program.

The salesman for My Dream Shares clearly and repeatedly stated that the cost followed the schedule in their contract $399 studio, $499 1BR, $599 2 BR. Regardless of location or season this was the only cost. There is a clause in the contract that says additional payments may occur. There is no way to determine what, when or how much these costs will be until after you've purchased the program and try to get a condo. We had to rely on the salesman's word that these didn't apply and costs followed the above schedule. I gave specific examples of in season and prime location condos and each time the salesman stated that the cost was always $499 for a 1 BR. Recently we deposited $599 with My Dream Shares to acquire a 2 BR condo. 12 exchange points were deposited with RCI. Desirable condos required more than twice this many points. All that was available for this many points were off season condos. One condo that required 11 exchange points could be obtained for $399 cash. When we contacted the company they just referred to the additional payment clause and were sorry we felt the salesman misrepresented the program. We did not just feel the salesman misrepresented the program, he did in fact misrepresent it. I have found any number of similar complaints against this company. My advice to anyone considering buying from this company, record the presentation or steer clear completely. Misrepresent is a kind word for what they do.
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1 comment
#1454185

We agree.the whole package offered by My Dream Shares was a scam. We will be consulting an attorney

ID
#1148568 Review #1148568 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$2963
Preferred solution
Full refund

Hoorible Presentation