Online Order Review

I placed an order back end ov November . I was told by emal I would have my goods well in time for Xmas .still haven't got them and I've ordered some other stuff and haven't herd a thing . I've been tracking my parcel and on the 23 /12 it was in London . Still no parcel . Not happy and I've emailed them to say I wasn't happy .
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ID
#576235 Review #576235 is a subjective opinion of poster.
Location
Chard, England
Reason of review
Problem with delivery

Www.mydrafthorse.com gives excuses and attitute instead of good customer service

I didn't learn my lesson the first time so maybe you can benefit from my bad experiences. I placed an order and paid $45 Priority Mail fee to have something under 5lbs. shipped Priority Mail. They waited 5 days to ship it. Then they blamed me for not telling them I needed it shipped immediately. Why would I pay for Priority Shipping if I didn't want it shipped immediately? Then the owner made excuses and was rude. Unfortunatey, this was not the first time they screwed up my order and made excuses. Caution: Aggravation and poor customer service come with doing business with this online retailer. Go elsewhere for your draft horse gear!
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1 comment
#995418

I agree with this post.

Caution: Aggravation and poor customer service come with doing business with this online retailer. Go elsewhere for your draft horse gear!

ID
#567124 Review #567124 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service

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