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My Cloud

My Cloud

www.mycloud.com
What is your customer experience with My Cloud?

My Cloud Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

My Cloud has a 2.8 star rating from 1 review and overall sentiment is neutral.

Positive Feedback

Reviewer confirms a paid subscription and expects resolution, indicating the service account and subscription model are active for customers.

Negative Feedback / Risk Areas

  • Complaint about being charged twice highlights a billing and subscription dispute in My Cloud reviews.
  • Difficulty reaching the correct customer service representative appears in My Cloud customer complaints.

Key Takeaways for Future Customers

  • Verify charges and keep payment records when using the subscription service.
  • Expect potential delays in contacting support for billing or refund issues.
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Deborah P Asr

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Verified Buyer

Paid subscription

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AI Highlights
  • Paid but no active subscription.
  • Email on file is rodriguezshane23@***.com.
  • They've paid twice for one subscription and can't reach the Cloud Rep.
Contains 1 confidential file for company representatives

I have paid and have no subscription Shane Rodriguez email rodriguezshane23@***.com I had this same problem before where I paid twice foe 1 subscription. I refuse to continue to pay more than once for 1 service.

I sincerely hope this matter can be resolved. I am having trouble reaching the correct Cloud Representative.

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