David C Ktp

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Poor Service

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This company claimed to be a support organization for Generac Generators, but couldn't program my system. Then said they needed to get into the service panel in the garage to service it. My Generac Preventative Maintenance company simply switched on the emergency power off and everything was working fine. This *** wanted to charge me $95.00 and couldn't figure it out. Then to make matters worse, he called me a *** No good. Don't use them.
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  • Poor service techs and terrible customer service

Preferred solution: Apology

User's recommendation: Never use this unprofessional organization.

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