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My American Alliance

My American Alliance

www.myamericanalliance.com
What is your customer experience with My American Alliance?

My American Alliance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

My American Alliance has 1.0 star rating from 1 review; consumers are mostly dissatisfied and cite high prices and unresponsive customer service.

Key Takeaways for Future Customers

  • Read My American Alliance reviews before purchasing insurance to check service reliability.
  • Expect difficulty reaching the adjuster by phone and long hold times when contacting customer service.

Negative Feedback / Risk Areas

  • Adjuster never answers the phone, preventing claim progress.
  • Excessive hold time on the general line and unanswered voicemails and emails.
  • High price level with limited product diversity noted in My American Alliance customer complaints.

Positive Feedback

No pros reported; reviewers recommend considering a better insurance option instead.

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Jennifer R Ppb

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Verified Reviewer

Adjuster never answers the phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Almost a month trying to reach the adjuster; no response.
  • The general line has long hold times.
  • Voicemails and emails go unanswered.

I have been trying to get a hold of the adjuster for almost a month now, and she never answers. Calling the general line is even worse.

The hold time is excessive.

I have not been able to give an update to my client because this insurance company does not answer calls. I have left voice mails and sent emails; however, I've never gotten any answers.

Pros:
  • No pros at all
Cons:
  • Speaking with someone there is just impossible

Preferred solution: I would like to speak with the adjuster in charge of a claim or with someone else who can provide an update of the claim status.

User's recommendation: Please consider a better insurance option if you're thinking of getting one.

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Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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