Anonymous
map-marker Irving, Texas

Short Review on August&nbs-04:00;09,&nbs-04:00;2016

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DO NOT ORDER!!! I have yet received the trial product and they've taken $94.74 from my account. Called to let them know and to cancel and credit my account but after being on hold, they came back to phone to reiterate their trial policy, that they cancelled my account and have a nice day...and click, they hung up on me.

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Reason of review:
Problem with delivery
Ziyana Caq
map-marker Syracuse, New York

My Aloe Detoxify Natural Cleansing Dietary Supplement DISASTER. DO NOT GET CAUGHT UP IN THIS MESS.

My Aloe Cleanse - My Aloe Detoxify Natural Cleansing Dietary Supplement DISASTER. DO NOT...

This is the most upset and frustrated I have ever been. Do NOT purchase any of these SCAM items. First of all the do NOT work. Second of all they charge you monthly for products that you don't receive. I was charges 30 bucks a month without even knowing it because I hadn't received any of the products! Stupid company, stupid product. They will not give you a refund but a cancelation number for future products. REMEMBER your cancelation number because if you forget it, they will keep charging you. I hate this company and I think it's a shame that a company such as this exists.

They also fail to give you a proper number to call if you do wish to cancel. There website gives you a number in the UK that does NOT exist.

Call THIS NUMBER and let them have it if you are also going through the same crap.

855 221 ****

855 221 ****

855 221 ****

View full review
Loss:
$248
Reason of review:
every issue

Preferred solution: Full refund

Anonymous
map-marker Florida, United States

I SAY "NO" THEY SAY YES !!!!!

Ordered trail product,received Dec 07, 2015, $ withdrawn Dec 3rd. Phone calls started, kept saying "NO".

December 23rd an automated withdraw for $94.74, bank account overdrawn. I have $35 OD fee. Called 877-635-****,representative had his script. Said I wasn't interested "DO NOT WANT " over & over.

Can return, S&H would be deleted from $94.74. Gave address to return, was mailed from St Petersburg FL and return address Phoenix AZ, as of December 29, have not received 2nd pkg to return, they have their money.

View full review
Loss:
$139
Reason of review:
Order processing issue

Preferred solution: Full refund

1 comment
Guest

This happened to me too. They withdrawn from my account $83.

I suggest you change your credit card number. Go to the bank and answer for a new one.

I saw a site telling that thus people are "scam". Sorry about that.

Anonymous
map-marker Madison, Georgia

Two charges - no one told me

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No one ever told me after using both products that EACH would be charged separately. The $99 charge, I thought, was for both items - the eye cream and the face cream.

Turns out the $99 is the face cream and the $84 is the eye cream. Neither worth the money in my opinion. I cancelled any future orders.

I cannot write 100 words about these products. Don't buy the samples.

Don't buy the samples. Don't buy the samples. Don't buy the samples. Don't buy the samples.

Don't buy the samples. Don't buy the samples. Don't buy the samples.

Don't buy the samples. Don't buy the samples.

View full review
Loss:
$183
Cons:
  • Too expensive for the amount of product
Reason of review:
no one said there would be two separate charges, one for each item.
Anonymous
map-marker California, United States

Another pissed off customer!

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Well I am another *** added to the list. I never saw anything on the order that said you had 14 day trial and then they charge, it just wasn't there. I called today after having $200 of charges.

I got a little testy with them and told them I was calling my bank and having them blocked and she gave me a 30% discount credit, we will see. I did call the bank. Said I would get a confirmation that I was canceled from auto delivery.

Told her I never received in other product and she said I didn't have any coming, oh well, some lessons are hard to learn. The worst of it is that it do a thing for my skin!

View full review
Cons:
  • Does not work and expensive
Reason of review:
Problems with payment
1 comment
Guest

Just change your credit card number. It was happened to me too.

Anonymous
map-marker Chicago, Illinois

Pissed off person

if you keep takimg money from my acc i will file a law suite agaist you co i have called and canceled this wourthless product twice already and your co keeps yakimg from my acc stop it and put my miney back now im really sick of co like yours to scam people out there hard earnd money first im on fixed income so every penny counts and beffore your co takes somethig from money from a persons acc they should make sure they want it or least satisfided with it witch im not one again i did call to say i didint want yjis product ill be expcting my money back asap

View full review
Loss:
$89
Cons:
  • Does not work and expensive
Reason of review:
did not order this

Preferred solution: Full refund

Reid Ymu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamburg, New York

They are thieves! DO NOT ORDER

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I also ordered and called to cancel but they had already charged my account an additional $76.28 & $79.74. When I called to speak to customer service she was completely rude and would not allow me to speak to a manager.

She proceeded to tell me that I needed to call within 14 days for the "trial period" and that they count the day the order was placed as the first day! UNREAL!!!

I told her that I was calling my credit card company to start a grievence on this and she placed me on hold and said they would reimburse me $39.99 for each within 1-3 days. She would not supply me with a Confirmation number and said an email was sent....although I received NO email!This is a CRIME!!!

View full review
Loss:
$170
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

I too had this issue and one customer service actually hung up on me! I didn't even curse.

I just explained how I didn't like the way they charged me so much money.

On one bill I had a phone number that was a person's cell phone. He told me he had hundreds of calls this week from people who ordered!

Anonymous
map-marker Shreveport, Louisiana

My Aloe Cleanse - Dietary Supplement Trial Review from Shreveport, Louisiana

FRAUD!! SCAM...

DO NOT BE TAKEN BY THIS HORRIBLE COMPANY. 14 day trial starts the day you purchase REGARDLESS when u recueve it. I was charged 67.78 thinking all i would have to pay was $4.95. I called customer service to get my money back (of course highly upset) i ask for a supervisor after the first guy kept over talking me.

Finally put a supervisor on the phone and she was rude and then hung up on me. I quickly called back and got a much more condesendng *** who was basically mocking me. Said he was the floor supervisor. I ask for his supervisor and he told me nobody else would be getting on the line.

You can in no way know if a product works in the maybe 7 days you have to try it after you recieve it. Horrible customer service and TERRIBLE business practices. They told me in no way am i able to recieve my money back.

I took one pill and it cost me $4.95 for shipping and $67.78. Worst online purchase in life.

View full review
Reason of review:
Problems with payment
1 comment
Tiannah Qwb

I paid the $4.95 and got the 14 day trial. About a week in i got a letter asking If i wanted to renew for $68.

I did and it was the best decision of my life. Im pretty sure your just making this up cose your unhappy about the price.

If its too expensive dont buy it. Simple

Anonymous
map-marker Cumming, Georgia

We did not order are ,ever got any such thing,but it was took out of our account,haa too ya.

my alocecleanse got my wifes deit card some way and bill us ,no nothing no order no, no invoice no, are any connect with we had the bank check with some and recharge and said no we partllcipated in something we know nothing about,the charge came just 4 days from a rip off dentist and they clame nothing about it was right after they after this is , a scam and think something too do with it for we debt the dentist and that all we did.

we lost 79.74 for bull ***.never heard of them. never got no order no, are a bill,or any thing so i want to know when was order and ship. no tracking no aany thing im *** and will get to the bottom of this

*** ga ,the beardens

View full review
Loss:
$7974
Reason of review:
don;t have any idea

Preferred solution: Full refund

Anonymous
map-marker Dover, Arkansas

My Aloe Cleanse - Charge Review from Dover, Arkansas

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Not happy with this company. Was charged 89.something and then another 79 something. Felt I was scammed

View full review
Reason of review:
Problems with payment
2 comments
Guest

The same exact thing happened to me, I took them up on the "trial offer" that was supposed to cost less than $10.00 and that was for shipping. I received the merchandise and was promptly charged $89.00 and then $79.00 after that.

If I had known this was going to happen, I never would have responded to their offer. As a father of two young children I cannot afford to lose such a large amount especially to scammers like this.

I will definitely pass the word of warning to all I know. Very sad!

Guest
reply icon Replying to comment of Guest-965283

It happened to me too!! Just change you credit card number for a new one (close the one you have). That's what I do.

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Anonymous
map-marker Buffalo, New York

Screwed out of money by my aloe cleanse.com

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called to cancel order because of a charge of $4.74, $7.74 and charges to follow were $89.74 and $79.74 ......called to get reimbursed and they basically told me i was too late in calling to cancel and i was stuck with the charges. tried talking to a manager and the best they said they could do was refund $50.

i have yet to see that credit....very upset with this company...im telling everyone out there about how poor this company does business and how they do not explain charges to the customer. customer service reps were not helpful at all...i hope this company fails due to lack of respect and not caring for milking hundreds of dollars out of people who have a very limited budget.....

View full review
Loss:
$190
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Add my name to the list. Received 2 products, tiny, not full, in the mail.

Billed TWICE once for $84 and once for $94!!

Cannot remember ordering, phone rep rude, hung up on me. Outrageous SCAM!!

Omeed Evd
map-marker Omaha, Nebraska

This company is ***

I ordered this product in March 2014, I called and canceled this product two weeks after I ordered I called to cancel and for the month of April I did not receive product but they took 79.74 out of my account, so May 15th I receive product in the mail and on May 5th they took 79.74 out of my account, I called customer service and was told that when I called in I only canceled one product and not both their for I am stuck with *** that I don't use and out 159.48 and no one seams to know how to get ahold of a corporate office!!!! This is the worst service I have ever received!

View full review
Loss:
$159
Anonymous

SCAM SCAM SCAM

THEY CHARGED ME FOR THEIR PRODUCT AND DIDNT SEND IT TO ME AND THEN SAID I HAD ONE MONTH TO RETURN IT OR I WOULD BE CHARGED 80 DOLLARS!! THE NEXT DAY I GOT A CALL FROM SOMEONE CLAIMING TO BE THEIR COMPANY ASKING FOR MY CREDIT CARD NUMBER AND SECURITY CODE OVER THE PHONE TO CONFIRM MY ORDER THAT HAD APPARENTLY ALREADY BEEN SENT!

THEIR TELEPHONE NUMBER MADE ME TALK TO AN AUTOMATED VOICE INSTEAD OF A REAL PERSON AND WHEN I TRIED TO EMAIL THEIR CUSTOMER SUPPORT I WAS SENT BACK AN EMAIL THAT MY EMAIL WAS REJECTED.

I CANNOT GET IN CONTACT WITH THEM AT ALL AT THIS POINT. I AM VERY UPSET WITH THIS COMPANY!!

View full review
10 comments
Guest

I got billed 94.79 twice, 4.95 and 47.00 for aloe cleanse and never received one *** thing from them

Guest

This company charged me almost $180.00 for product I never purchased! I too was unable to get in touch with anyone.

I stayed on the line for over an hour. Isn't there something that can be done about those companies that SCAM us?!!

Guest

Oh, I so totally agree with you. I thought I was only paying the $4.95 shipping charge, but when lookin gat at my aaccount, there were 3 charges 1)$4.95, 2)greenbeanextract $4.95 3)Myaloecleanse for $5.95.

On the week-ends, I am a PT police officer, and this is FRAUD.

I'm trying to email them now, because I want my money put back into my account. These charges were not okay'd by me.

Guest

I too was charged $99 some for the cream. I had surgery so by the time I opened the package my trial period was over.

I opened the cream and had found green mold on the underside of the cap. Would you use it? I just got charged for another I was told for $83.74 They said it was shipped on July 23,2015. Then when I called back to complain I was told that in fact.

Another shipment was NOT shipped and the $83.74 was for the eye cream. $99 for the moldy face cream and $83.74 was for the eye cream. What a SCAM. The face cream bill of $99 was sent from NV 855-221-**** TRY UG co.

The eye cream for $83 was from Cheyene, Wyoming 877-635-****. If everyone calls their newspaper and TV stations they will have to STOP.

Guest

I'm fighting both thevmy aloe cleanse and garcinia cambogia 360. This is a total and complete SCAM!!!!!

THEY CLAIM I GAVE THEM AUTHORIZATION TO CHARGE MY CREDIT CARD 87.+ PER MONTH, THEY ARE UN REAL, IF DR. OZ IS STILL REPRESENTING THEIR products HE NEEDS TO READ THIS!!!

MY NEXT CALL IS THE BBB. SCAM, SCAM, SCAM

Guest
reply icon Replying to comment of Guest-956538

I'm having the same problem! I don't have a phone number to contact them on and I don't seem to be able to find one online.

All I ordered was the free trial and they keep sending me more product and keep charging my card as well. What the H**L are we supposed to do to get ride of this BS?

Guest

this company is complete BS!

Guest

This is the biggest scam!! Lol, the lady on the phone stated that no they don't inform you that you are preauthorizing a bigger charge. This product is useless and had no results.

Guest
reply icon Replying to comment of Guest-897934

Did you ever get his resolved? I am having the same problem.

Guest

I received the order and returned it within 10 days. Guess what they have no record of receiving it back.

So I tried to dispute it with my credit card company.

They told them they didn't receive it so the charge is considered valid.

My bad for not getting a tracking number. They will get you coming or going.

BEWARE!

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