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My 1st Years

My 1st Years

www.my1styears.com
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My 1st Years Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • My 1st Years has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Personalized goods.
    Cons: Does not deliver on time awful customer service.

  • Recent recommendations regarding this business are as follows: "Do NOT shop here.".

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Media from reviews

My 1st Years - Failed to deliver item on time.
My 1st Years - Failed to deliver item on time. - Image 2My 1st Years - Failed to deliver item on time. - Image 3
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Amy L Aug

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Verified Reviewer

Failed to deliver item on time.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My 1st Years - Failed to deliver item on time.
My 1st Years - Failed to deliver item on time. - Image 2
My 1st Years - Failed to deliver item on time. - Image 3

This company and their carrier EVRI effectively ruined what should have been a special occasion of announcing our long awaited IVF pregnancy to our family. I ordered a personalized frame to display our ultrasound picture to announce the baby.

Paid for next day delivery. I waited in the next day but EVRI failed to deliver the item. Said it would try again next day, again I waited in for the parcel, however it took nearly 2 weeks for the item to make it out of EVRIs ware house.

Today I contacted My First years to request a refund as we had to fly home to deliver the news without the item and so its now unless to me. The customer services has been of no help, offering 50% store credit, and finally 100% store credit.

I however will not be shopping with this company again so store credit is no

Good to me.

Steer clear of this brand and company. Firstly they use EVRI and secondly they care nothing for their customers experiences.

I am so disappointed and upset that an announcement that was 4 years in the making was ruined by this company and this is how they treat me.

View full review
Loss:
$30
Pros:
  • Personalized goods
Cons:
  • Does not deliver on time awful customer service

Preferred solution: Full refund

User's recommendation: Do NOT shop here.

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