Dariyah Hzl
map-marker Sydney, New South Wales

Long time satisfied customer, recently had a Seagate NAS drive fail, the replaced it and paid for return super efficient

8Tb NASS HDD They tested and responded the matter perfectly. Paid for postage and kept me informed so the way
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User's recommendation: don't hesitate, they are really good. The only reason I'm doing this review is the weird low reviews I saw when I googled how to leave a review

map-marker Melbourne, Victoria

Cheating you out of warranty they owe you

Sent a motherboard back because it was received with a non functioning ethernet port. They said in broken Chinese english that because the screw holes to install the motherboard has marks on them (which is the result of installing a motherboard that should be functioning from brand new) this has been characterised as physical damage and will void the warranty. This has absolutely nothing to do with the fault and is not damage. They are looking for anything thay can find to fool you out of warranty. After more that 15 years of purchase history and thousands of dollars I will never touch this company again.
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User's recommendation: DO not use MWAVE

1 comment

Racially offensive and untrue, unnecessary and also incorrect.

Chunhua G

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Verified Reviewer
| map-marker Sydney, New South Wales

Hiding behind inadequate consumer laws.