Vicki E Xlt

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They need to do their employees better

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I worked for this company as a transfer specialist for a year. At first it seemed very promising, management seemed great.

Its for show! The best thing is the pay and ability to work remote. Let me tell you the truth. It is telemarketing, it is cold calling, you are nothing to them except a possibility of more money in their pocket.

This is dead end job, there is no communication, they invite you to slack but you cannot communicate unless there is a "problem" with a call. There are no raises and no incentives. You get no real encouragement unless you are a "top performer", oh and being on that top performer list get you absolutely no incentives unless you want to work more. Yep, the only incentive offer is the promise of 10 hours of overtime each week.

I put in a two week notice because I plan to move on to a better company and then hurricane Ian took place and we were put off work on Wednesday without compensation, returning Thursday, there was a "small group of people" that were sent an email stating that we would be off work the rest of the week due to technical issues (without pay or any other real explanation). Friday night I was blocked in my work email, the slack channel, and the Phone Burner platform with an email to my personal email stating that I had been let go because of the "global economy" and not having enough leads to provide for me. I had been on recruiting for sometime and though I can say that they are not scammers, they will promise you a job, they will take all of your personal information (bank acct info, ssi, driver license, etc.) and then leave you hanging, you will get a "start date" that may never come through and when you message them to find out what is going on, they will try to make up reasons in the team to tell you why you are not starting on said date.

For instance, during hurricane Ian, team members were asking "do you want me to just blame it on the storm for the reason their start date was pushed back?" instead of being honest. I am not just a mad ex employee, I seen this all first hand.

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Greg S Rbh

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Verified Reviewer

They train you to use manipulate verbiage. The training is inadequate, thus, the information given to the consumer is lacking in content. I didn’t feel comfortable with my lack of knowledge of the sof

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They train you to use manipulate verbiage. The training is inadequate, thus, the information given to the consumer is lacking in content.

I didnt feel comfortable with my lack of knowledge of the software and verbiage and was ostracized by management to produce. The agent must be able to inform the consumer of the ramifications, terms and conditions, its their home! A 200k home being tied up for 40 years for barely $500, even if the homeowner dies? Thats ridiculous!

A 6% realtor fee? A lien that is filed as public record? The list goes on. The verbiage used in training that we were trained to use on the homeowners seemed very evasive.

It is high pressure sales meant to take advantage of homeowners so that their homes are held hostage for 40 years only to be sold at 6%. Be wary!

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Preferred solution: Poor employment

User's recommendation: Don’t use this service

1 comment
Guest

"my lack of knowledge" Translation: I am stupid and couldn't get with the program. Had I gotten with the "program" I wouldn't have said anything about this place until I was fired for being stupid.

I would have simply cashed the checks and moved on with my laughable life. There, I fixed it for you.

Jessica 0024

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They talked my elderly parents into a totally unfair deal

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Updated by user Jul 06, 2022

They saw my Better Business Bureau review and called. They overestimate the price of the home at a little over $300,000.

If I were going to sell it seriously you can advertise at anything you want your never going to get that with this home but let's pretend. They offered to let me pay 3% of its value now and 3% at sale. It's been two years I'm clearly not selling. But 3% +3%=6% that's $9,000 some dollars now and $9,000 some later.

They said if I supply my father's medical records they may reconsider. I can't find them. I have to do a records request. I didn't threaten to take them to court, but she made the mistake of telling me a judge can't even void the agreement yes they can.

Don't lie. They said they can't give me a Release of Contract. That isn't what others have said on the Better Business Bureaus website.

I'm frustrated, I'm going to get the medical records see where that goes, and get some free consults from lawyers her idea by making that stupid remark. Thank Natalia good idea.

Original review Jul 06, 2022
They talked my elderly parents into selling them the rights to sell their home should they ever want to sell at 6% commission, the most legally allowed by Florida law for only $550.00 that's $18,000 twice the average if you believe Zillow. Its really not worth that.

My dad had a stroke which my mom told them, they said he just needed to be able to tell him his name. My disabled mother didn't even write or sign her legal name. The representative signed a paper saying she verified her driver's license. Which I can prove is a lie my mother's license was current with her current name the same name that's on the property deed.

She sadly passed not that long after the contract was signed. I am my father's Power of Attorney and have been trying for two years for a Release of Contract with no response from their legal department.

Their own secretary doesn't think this is legal. The contract resulted in a lein against their home.
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Cons:
  • Dont care if your even competent
  • Lied on paper
  • How they dont fully inform potential customers

Preferred solution: A full Release of Contract and they can have their $550.00 back.

User's recommendation: Read the better business bureas website, reviews, and complaints

5 comments
Guest

I’m so sorry to here this, I’m dealing with same trying to get money out of my homestead property my lender denied me after they discovered Mc lien that was filed a few months ago, they won’t release my lien so but have released others this was a scam on older people during a pandemic . They don’t want a listing they want control of the value in your properties that’s not how a listing works it’s not fiduciary and against homestead laws they can have there promotion fee back. This is not good business it was a scam to hold people hostage and there promotion fee they payed is tax deductible to them

Guest

This clearly is not true. Why would they require you pay that amount of money unless you are cancelling the agreement?

I signed up with them and I used them when I sold my home last year. You are going to pay any real estate company to sell your home at least this one gives you a little cash for your business.

Addison Vdd
reply icon Replying to comment of Guest-2220832

Try REREADING the postn Obviously you don't understand the post. The whole post IS about trying to CANCEL the contract!

I nor my Dad have paid any thing yet. I WANT to pay them their $550 to get my dad out of this ridiculously unfair contract. Their still trying to get 6% to get out of the contract! Please don't comment on post you don't understand.

The contract gives them 6% if he should ever want to sell. Its literally double the standard fee of 3% and yes it's completely true. Is there a way to upload the contract just because it didn't happen to you which it either did and you still don't realize you got screwed if you really did sell your house after joining their program, your an employee or you have family or a friend working there so trying to lie about what their doing? That's really dumb if you are anyone can just call and ask.

If you're so happy why would you be looking them up on THIS website? So you let them buy the rights to sell your home? Then you let them sell your home last year? The Homeowner benefit program?

Your probably an employee. If you're not an employee I suggest you pull out your original paperwork where you sold the rights to sell your home.

So yes 6% is what they got as profit when they sold your home. That's double then normal, but considering that you didn't understand the post, you'll probably never understand how much money you got screwed out of.

Addison Vdd
reply icon Replying to comment of Guest-2220832

She didn't understand the post or read the post entirely. The post is about getting a contract canceled.

The commenter then accussed the OP of lying because she doesn't understand why OP would pay anything unless OP wanted the contract canceled. The post is about canceling.

Addison Vdd
reply icon Replying to comment of Guest-2220832

Try REREADING the postn Obviously you don't understand the post. The whole post IS about trying to CANCEL the contract!

I nor my Dad have paid any thing yet. I WANT to pay them their $550 to get my dad out of this ridiculously unfair contract. Their still trying to get 6% to get out of the contract! Please don't comment on post you don't understand.

The contract gives them 6% if he should ever want to sell. Its literally double the standard fee of 3% and yes it's completely true. Is there a way to upload the contract just because it didn't happen to you which it either did and you still don't realize you got screwed if you really did sell your house after joining their program, your an employee or you have family or a friend working there so trying to lie about what their doing? That's really dumb if you are anyone can just call and ask.

If you're so happy why would you be looking them up on THIS website? So you let them buy the rights to sell your home? Then you let them sell your home last year? The Homeowner benefit program?

Your probably an employee. If you're not an employee I suggest you pull out your original paperwork where you sold the rights to sell your home.

So yes 6% is what they got as profit when they sold your home. That's double then normal, but considering that you didn't understand the post, you'll probably never understand how much money you got screwed out of.

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Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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